Property Relationship Manager

Lomond; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Lomond is seeking a Property Relationship Manager to oversee a residential property portfolio in their Manchester office. This full-time position involves managing landlord relationships, ensuring property compliance, and providing excellent customer service, with numerous benefits designed for team well-being and professional growth.

Benefits

Discounts at over 900 retailers

Free counselling support sessions

Annual leave purchase scheme

Smart Tech Scheme for latest gadgets

Enhanced Family Friendly Leave

Competitive base pay with bonuses

Pension plan

Support for professional development

Qualifications

• No License needed for this role.
• Experience in surveying, property management, or housing is expected.

Responsibilities

• Manage a UK wide residential property portfolio.
• Ensure portfolio compliance including safety measures.
• Deliver exceptional customer service.

Skills

Great customer service

Resilience

Strong problem solving skills

Ability to prioritize tasks

Education

Experience in surveying/property management/housing

Job description

Lomond Manchester, England, United Kingdom

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Lomond Manchester, England, United Kingdom

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Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location.

With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a full-time, permanent position located in our Manchester office.

Let's talk about the role. It involves:

• Managing a UK wide residential property portfolio
• Organising & recommending maintenance works
• Ensuring the portfolio remains compliant to include gas, electrical and fire safety
• Making regular 'check in' calls with landlords
• Delivering exceptional customer service to our customers & landlords
• Renewing & negotiating tenancy agreements
• Arrangement of inspections, inventories & check outs of our customers
• Working with external suppliers to fulfil your role
  
  

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:

• No License needed for this role
• Great customer service
• Resilience when working in a fast paced & demanding environment
• Strong problem solving skills
• Ability to priorities tasks & responsibilities
• Experience in surveying/property management/housing
  
  

At Lomond, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers, and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
  
  

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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