Property Portfolio Manager

Kings Oak Capital; Harrow; Hybrid; GBP 36,000 - 52,000; Full time

Job summary

Kings Oak Capital is seeking an experienced Residential Property Manager to oversee a portfolio of AST let properties in Harrow. You will manage onboarding, referencing, renewals, and ongoing tenant relations, ensuring compliance with safety regulations and lease terms.

The role covers coordinating maintenance, monitoring rent, and safeguarding rental income, with a focus on professional communication with tenants and authorities as needed.

Qualifications

• Minimum 3 years' experience in residential property management.
• Strong knowledge of AST management, lettings legislation, and compliance.
• Experience with institutional or non-AST residential tenants is a plus.
• Proven ability to manage voids and protect rental income.

Responsibilities

• Manage a portfolio of residential properties let on ASTs in line with legislation and best practice.
• Handle tenant onboarding, referencing, check-ins, and check-outs.
• Manage tenancy renewals, notices, and terminations.
• Coordinate repairs and maintenance, managing contractors and suppliers.
• Ensure full compliance with statutory requirements including gas, electricity, EPCs, and safety regulations.
• Monitor rent collection and manage arrears where required.

Skills

Organisational skills

Negotiation

Communication skills

Attention to detail

Tools

Property management software

Job description

Key Responsibilities

Residential Property Management (ASTs)

• Manage a portfolio of residential properties let on ASTs in line with legislation and best practice
• Handle tenant onboarding, referencing, check-ins, and check-outs
• Manage tenancy renewals, notices, and terminations
• Act as the main point of contact for tenants, dealing with day-to-day issues professionally
• Coordinate repairs and maintenance, managing contractors and suppliers
• Ensure full compliance with statutory requirements including gas, electricity, EPCs, and safety regulations
• Monitor rent collection and manage arrears where required

Void Management & Rent Protection

• Take ownership of strategies to minimise void periods and loss of rental income
• Implement clear systems for managing properties when tenants hand back
• Carry out early inspections once notice is served or lease expiry is known
• Prepare and manage statements of works to return units to lettable condition quickly
• Coordinate contractors to deliver works efficiently and cost-effectively
• Ensure properties are ready to re-let immediately upon handback
• Proactively line up replacement tenants ahead of vacancies
• Negotiate new leases well in advance where tenant changes are anticipated
• Manage smooth handovers between outgoing and incoming tenants
• Track voids, rental impact, and performance metrics

Institutional & Commercial-Style Residential Leasing

• Manage residential properties let on commercial-style or institutional leases
• Build and maintain strong relationships with:
• Local authorities
• Housing associations
• Temporary accommodation providers
• Assisted living and care operators
• Negotiate, renew, and manage lease agreements
• Handle lease re-gears, extensions, and variations
• Liaise with legal advisors on lease documentation
• Able to manage Temporary accommodation tenants and contracts direct with the council
• Have experience working with and procuring for London Boroughs
• Understand the various portals for TA market e.g. Adam housing
• Able to on board our business with various Boroughs for Temporary accommodation and other lease types
• Understand the LA requirements for rental units, finishes, leases (able to amend and adapt), maintenance and licenses
• Work with LA’s and existing HA’s for handback and switch to direct LA’s

Note: "Commercial" refers to the lease structure and tenant type, not the residential use of the property.

Maintenance, Compliance & Property Standards

• Organise planned and reactive maintenance across the portfolio
• Conduct regular inspections to maintain property standards
• Ensure ongoing compliance across all properties
• Manage remedial works following inspections or auditsMaintain accurate property, tenancy, and compliance records

Commercial Units (Minor Portfolio Element)

• Oversee a small number of commercial units (e.g. shops, industrial units, gym)
• Manage tenant relationships, rent collection, and lease compliance
• These units form a small proportion of the overall portfolio

Reporting & Portfolio Oversight

• Monitor rental performance and lease activity
• Provide property and income performance insights to senior management
• Support budgeting, forecasting, and operational planning
• Use property management systems to manage tenancies and reporting

Requirements

• Minimum 3 years' experience in residential property management
• Strong understanding of AST management, lettings legislation, and compliance
• Experience managing or exposure to institutional or non-AST residential tenants
• Proven ability to manage voids and protect rental income
• Confident dealing with professional and public-sector tenants
• Strong organisational, negotiation, and communication skills
• Commercially minded, proactive, and detail-oriented
• Comfortable managing a portfolio independently
• Experience in a property investment firm, family office, or institutional environment desirable
• Full UK driving licence

About the Company

At Kings Oak Capital, we believe in fostering creative minds. Our purpose is to push boundaries and
unlock new possibilities, enabling individuals to maximise their potential. This belief has guided us since
our inception. As a values-driven organisation, we are dedicated to operating ethically and sustainably
while promoting a collaborative environment that empowers people from diverse backgrounds to thrive.