Property Portfolio Manager

Lomond; Bracknell; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Discounts app

Wellbeing resources

Employee Assistance Programme

Smart Tech Scheme

Cycle2Work Scheme

Family Friendly Leave

Commission & bonuses

Loyalty celebrations

Pension plan

Professional qualification funding

Social events

Job summary

Prospect Estate Agency in Reading invites applications for a Property Portfolio Partner. The role offers a salary up to £36,000 per year and involves meeting landlords and tenants to sign contracts, arranging safety checks, handling maintenance, renewing leases, negotiating rent increases, deposits, and admin tasks.

We value excellent communication, independent work and teamwork, and a strong customer focus.

Qualifications

• Excellent communication and organisational skills required.
• Knowledge of UK property regulations and safety processes.
• Ability to work independently or as part of a team.
• Strong commitment to customer satisfaction and issue resolution.
• Calm under pressure with high tolerance and empathy.
• Experience in handling landlord/tenant negotiations and contracts.
• ARLA qualification preferred.

Responsibilities

• Meet landlords and tenants to sign contracts.
• Arrange safety checks and collect funds.
• Handle maintenance, contractors, access and invoices.
• Renew contracts and negotiate rent increases.
• Prepare tenancy agreements and manage deposits.
• Perform administrative duties and update spreadsheets.

Skills

Excellent communication

Organisational skills

UK property regulations knowledge

Independent and team work

Customer satisfaction focus

Calm under pressure

Flexibility to go extra mile

Education

ARLA Qualified

Tools

Property management software

Job description

We're happy to offer you an exciting opportunity to join our dynamic team as a Property Portfolio Partner in our Reading office. This role offers a salary of up to £36,000 per annum.

Prospect Estate Agency is a forward-thinking business with a rich heritage and deep local knowledge. We pride ourselves on being an approachable, professional agency that prioritises people and genuinely cares about our clients' needs. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers, working with Prospect is like joining a family, most of our team have been with the company for 10 or more years, we have a very close-knit culture and we invest heavily in the happiness and wellbeing of our staff. We are dedicated to supporting our community, simplifying the customer experience, and delivering exceptional results with honesty and integrity.

Let's talk about the role. It involves

• Meeting Landlords and Tenants to sign contracts
• Arranging safety checks and collecting completion funds
• Dealing with maintenance issues, arranging contractors, arranging access and paying Invoices
• Renewing existing contract, negotiating rent increases, creating Tenancy Agreements
• Deposit returns, negotiating between Landlord and Tenant to resolve any damage.
• Administrative duties, updating excel spread sheets, etc

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as;

• Excellent communication and organisational skills.
• Proficiency in relevant software and knowledge of UK property regulations.
• Ability to work independently and as part of a team.
• Positive attitude and commitment to customer satisfaction.
• High tolerance levels and empathetic nature
• Someone who has had previous experience working under pressure
• Flexibility to go to the extra mile when business demands
• Preferably ARLA Qualified

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication.

At Prospect, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you.