Property Manager - Worcester

TN United Kingdom; Worcester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking dedicated individuals for their Property Management team. In this role, you will provide professional advice to tenants and landlords, ensuring every tenancy runs smoothly. With a focus on communication and organisational skills, you will enjoy a supportive environment with ongoing training and career opportunities. The position offers a blend of on-site and remote work, promoting a healthy work-life balance. Join a forward-thinking company that values diversity and inclusion while rewarding hard work with various incentives.

Benefits

Ongoing training programme

Career opportunities

Incentives for team performance

Diversity and inclusion networks

Well-being package

Enhanced parental policies

Qualifications

• Strong organisational skills and attention to detail are essential.
• Professional customer service experience is desirable but not essential.

Responsibilities

• Provide assistance to landlords and tenants, ensuring smooth tenancies.
• Organise necessary maintenance projects and offer financial advice.

Skills

Professional customer service approach

Organisational skills

Telephone manner

Time management skills

Problem-solving ability

Attention to detail

Job description

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About The Role

Foxtons Property Management team offers professional advice and assistance to thousands of Foxtons tenants and landlords who have requested our premium service, ensuring each tenancy runs smoothly from start to finish. Our dedicated Property Managers provide a single point of contact for both landlords and tenants, offering advice on all financial, rental, and legal matters, alongside organising any necessary maintenance projects.

The department’s expertise and professional approach offer peace of mind for our landlords and tenants throughout every tenancy. Successful candidates will enjoy communicating with a wide range of people over various platforms. Organisational skills and attention to detail are essential due to the administrative elements of the role.

You will be trained on all aspects of the property industry; therefore, previous property management experience is not necessary. Prior experience in a professional customer service environment is desirable but not essential.

We Offer:

• An intensive, ongoing training programme, including professional industry-recognised qualifications
• Great career opportunities
• Incentives to reward hard work as a team
• Diversity and inclusion networks
• Well-being package including enhanced sick pay and subsidised gym
• Enhanced parental policies, including generous shared parental leave

Location:

This role is based in our Worcester office (WR4), towards the outskirts of the city with excellent transport links from numerous locations. Free onsite parking is provided. This role also includes one day per week working from home (once the initial training period has passed).

About You - Skills Required:

• Professional approach to customer services
• Excellent organisational skills
• Excellent telephone manner
• Strong time management skills
• Ability to problem solve
• Outstanding attention to detail

About The Company

At Foxtons, we’re famous for setting the standard in property. We do this by hiring brilliant people to help achieve our goal of being the best place for our customers to find their dream home or unlock the value of their property investment.

Over the last 40 years, we’ve built a network of over 60 branches and a strong operational infrastructure that enables our teams to achieve the highest standards in delivering exceptional service to our customers. Award-winning training ensures our teams have the strong local expertise that our customers expect from us, while our market-leading technology empowers all our staff to provide the best customer experience possible.