Property Manager, Residential Lettings Expert

Knight Frank Services Company Limited; Enfield; Presencial; GBP 32 000 - 48 000; Tempo integral

Resumo da oferta

Knight Frank is seeking a Property Manager for our Residential Lettings Team based at 55 Baker Street, London. You will manage your own portfolio during tenancy, building long-term relationships with landlords and tenants.

The role requires a team player who ensures client satisfaction, retention, and compliance, with responsibilities spanning pre-tenancy works, maintenance coordination, and end-of-tenancy procedures.

Qualificações

• Experience in property management or a related field.
• Ability to handle maintenance tasks and coordinate with contractors and suppliers.
• Self-motivated and able to work independently.
• Willing to participate in team activities and support the wider team.
• Excellent communication skills to foster positive relationships.

Responsabilidades

• Carry out pre-tenancy works for the property portfolio, ensuring properties are in top condition for new tenants.
• Address and resolve any issues identified in check-in reports to ensure tenant satisfaction and property compliance.
• Conduct property visits, document observations, and take necessary actions based on findings.
• Coordinate and oversee routine and reactive maintenance tasks promptly when required.
• Process and manage payment of invoices from contractors and suppliers, ensuring funds are available and documentation is accurate.
• Maintain accurate records of property details, landlord instructions, and tenancy agreement clauses on the CRM.
• Complete end-of-tenancy procedures on the CRM.
• Organise and archive files, including invoices, emails, reports, and other essential documents, for easy retrieval and compliance purposes.
• Foster positive relationships with both landlords and tenants, acting as a liaison to address concerns, answer queries, and facilitate effective communication.
• Review check-out reports, agree deductions with landlords, and negotiate with tenants.
• Be responsible for TDS claims and update TDS records.
• Effectively communicate tenants' and landlords' obligations to relevant parties and ensure all parties are compliant.
• Be accountable for EICR remedial works and any findings from PAT and Gas inspections, ensuring properties are compliant.

Conhecimentos

Property management

Maintenance coordination

Independent worker

Team participation

Communication skills

Descrição da oferta de emprego

Knight Frank is seeking a Property Manager for our Residential Lettings Team based at 55 Baker Street, London. You will manage your own portfolio during tenancy, building long-term relationships with landlords and tenants.

The role requires a team player who ensures client satisfaction, retention, and compliance, with responsibilities spanning pre-tenancy works, maintenance coordination, and end-of-tenancy procedures.