Property Manager Bristol

Randstad Solutions Limited; Bristol; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Property Manager to oversee a diverse portfolio of residential properties. This role involves ensuring compliance with RICS Codes of Practice, managing budgets, and maintaining effective communication with tenants and directors. The ideal candidate will possess a MIRPM/MTPI qualification and demonstrate strong interpersonal skills. You will play a crucial role in enhancing property management standards while fostering a customer-focused environment. Join this dynamic team and contribute to the efficient operation of residential developments, ensuring they meet the highest standards of service and compliance.

Qualifications

• MIRPM/MTPI qualification and relevant experience required.
• Understanding of Residential Property Management and legislation is essential.

Responsibilities

• Manage property portfolios in accordance with RICS Codes of Practice.
• Conduct regular property inspections and address necessary works.
• Prepare and issue draft budgets for approval.

Skills

Interpersonal Skills

Communication Skills

Customer Focus

Problem Solving

Education

MIRPM/MTPI Qualification

Tools

PMS Computer System

Job description

Job Responsibilities

• Drafting and serving S20 notices for major works.
• Manage portfolio in accordance with RICS Codes of Practice, ARMA rules, and landlord and tenant legislation.
• Provide professional property management services for a portfolio of freehold/leasehold developments and individual properties on behalf of clients, developers, and Resident Management Companies. Proactively manage in accordance with management agreements, lease terms, and best practices.
• Respond to pre-assignment enquiries.
• Manage in relation to company targets of income and service delivery.
• Handle leaseholder enquiries related to the development.
• Respond to correspondence, emails, and calls from Directors, lessees, and tenants.
• Prepare and draft minutes for Board meetings for approval by Directors.
• Understand lease terms and communicate with lessees/tenants/letting agents regarding lease violations such as noise, pets, satellite dishes, etc.
• Address issues arising during property management to ensure smooth operation.
• Ensure properties operate efficiently.

BUDGETS & ACCOUNTS

• Prepare and issue draft budgets for approval using PMS computer system.
• Understand service charge and company accounts; explain them to Directors.

INSPECTIONS

• Arrange meetings and inspections for managed properties.
• Ensure contracts and annual inspections are in place.
• Conduct regular property inspections and address necessary works.
• Maintain up-to-date Health & Safety, Fire Risk Assessments, Asbestos Surveys, Legionnaires Risk Assessments, and Electrical Reports.

INSURANCE

• Ensure properties are insured, handle claims, renewals, and inquiries.
• Coordinate with Loss Adjusters and obtain quotes for remedial works and emergency repairs.
• Coordinate revaluation of blocks for insurance purposes every three years.

MAINTENANCE

• Contact contractors for works, issue work orders, and seek authorizations as needed.
• Monitor contractor performance and complete jobs, updating PMS accordingly.
• Prepare specifications and tenders for contracts such as cleaning and gardening.
• Conduct site inspections and keep Directors informed.
• Ensure contracts are entered and updated on the system.
• Inform lessees and tenants about upcoming works.
• Monitor contractor performance and work with surveyors on major works.

SERVICE CHARGES

• Monitor expenditure and ensure funds are available for repairs and works.
• Chase arrears of service charges and ground rents, involving solicitors when necessary.

GENERAL

• Check, code, and authorize invoices.
• Maintain filing systems.
• Perform additional duties as assigned.

PERSONAL REQUIREMENTS

• MIRPM/MTPI qualification and relevant experience.
• Understanding of Residential Property Management and legislation.
• Strong interpersonal and communication skills.
• Customer-focused with good literacy and numeracy skills.
• Diplomatic and able to work independently.
• Ability to prioritize and work under pressure.
• Team-oriented attitude.

We value diversity and promote equality. We welcome applications from all backgrounds and are happy to discuss adjustments to support your application.

Applicants must be eligible to live and work in the UK.