Property Manager

Trinity Estates; Worcester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Trinity Estates, a leading residential property management company in the UK, seeks a Property Manager to oversee a portfolio of developments. The role focuses on managing customer relationships, compliance with safety regulations, and ensuring service excellence. Ideal candidates will have a strong background in property management and customer service, with opportunities for career advancement within a supportive work environment.

Benefits

24 days annual leave plus bank holidays

Pension

Discounts through Perkbox

Employee Assistance Programme

Flexible work opportunities

Financial support for personal development

Career growth opportunities

Recognition incentives

Employee Referral Scheme

Qualifications

• 2 years' experience in residential property management.
• Proven track record in customer services, budgeting, and account management.
• Must possess a full UK driving license.

Responsibilities

• Day to day management of a portfolio of developments.
• Ensure effective communication and customer relationship management.
• Manage financial aspects and contractor relationships.

Skills

Customer service

Communication skills

Attention to detail

Organizational skills

Self-motivated

Initiative

Education

ATPI qualification

Understanding of Building Safety Act 2023

Tools

Microsoft packages

Job description

Property Manager position at Trinity Estates

Location - Homebased/Central

Working Hours - 09:00 - 17:15 Monday - Friday

Salary - Competitive

About Trinity Estates:

Trinity are one of the largest residential property management companies in England and Wales.

Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team.

Trinity is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:

• 24 days annual leave plus bank holidays for work-life balance.
• Pension
• Discounts on shopping and services through Perkbox.
• Employee Assistance Programme for confidential support.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Recognition incentives.
• Employee Referral Scheme for potential bonuses.

Job Description:

The role of Property Manager is responsible for the day to day management of a portfolio of developments in the local area. Key responsibilities and tasks include:

• To carryout development inspections as necessary to ensure the Companies' responsibilities are met.
• To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
• To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required.
• To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
• Ensuring Customer complaints are resolved effectively and in a timely manner.
• To liaise with our Accounts department to ensure accurate financial management of the development.
• Source, Appoint and Manage competent trade persons to undertake works across the portfolio.
• To ensure all works undertaken by contractors are of suitable quality and cost effective.
• To ensure all Health & Safety and Industry legislation is adhered to.

Qualifications and Skills:

Candidates for this position should have the following skills and qualifications:

• At least 2 years' experience in the residential property management sector.
• ATPI qualified (desirable)
• An understanding of the Building Safety Act 2023 and Fire Safety regulations.
• A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
• A proven track record of budgeting and account management.
• Must have a full UK driving license.
• Must have intermediate computer skills in Microsoft packages.
• Previous experience of contract management.
• Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines.
• Attention to detail, whilst having the ability to keep perspective and make informed decisions.

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Trinity Estates on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .