Property Manager

TN United Kingdom; Tewkesbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Property Manager to deliver exceptional service to landlords and tenants. In this pivotal role, you will oversee property maintenance, conduct inspections, and manage tenant relations. Your expertise in customer service and administration will ensure compliance and satisfaction across the property portfolio. Join a forward-thinking team where your contributions will enhance the living experience for tenants and the management of properties, making a tangible impact in the community.

Qualifications

• Experience as a Property Manager or in a similar role.
• 1 year in residential property and customer service.

Responsibilities

• Ensure timely completion of maintenance jobs with professionalism.
• Conduct property inspections using industry-leading reporting software.
• Manage check-ins and check-outs of tenants.

Skills

Property Management

Customer Service

Communication Skills

Administration

Education

Secondary-level Education

Tools

Reporting Software

Job description

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As a Property Manager , you will provide the responsive, professional service expected by landlords and tenants, addressing their unique property requirements.

Responsibilities:

• Ensure timely completion of all maintenance jobs with professionalism.
• Maintain up-to-date compliance records.
• Register tenant deposits and serve notices when required.
• Conduct property inspections using industry-leading reporting software.
• Handle maintenance faults, repairs, and tenant / landlord requests.
• Liaise with tenants, landlords, and contractors.
• Manage check-ins and check-outs of tenants.
• Negotiate tenancy renewals and carry out annual rent reviews.
• Produce monthly landlords reports.
• Manage company procedures, updating and improving where required.
• Oversee the property portfolio keys.
• Conduct viewings on available properties when required.
• Manage occasional out-of-hours emergency maintenance.

Requirements:

• Previously worked as a Property Manager or in a similar role.
• Ideally have 1 year of experience in residential property and customer service.
• Completion of secondary-level education.
• Possess customer service and administration experience.
• Proficient in the English language.
• Strong written and spoken communication.