Property Manager

Contract Personnel Ltd; Norwich; On-site; GBP 28,000 - 38,000; Full time

Job summary

Contract Personnel is seeking an experienced Property Manager to oversee a portfolio of residential properties in Norwich. The role includes managing property conditions, conducting inspections, and ensuring compliance with legal standards. Join a leading agency offering a supportive working environment and opportunities for career progression.

Benefits

Attractive commission structure

Opportunities for professional development

Supportive working environment

Qualifications

• Experience in residential property management or a similar field.
• Confident, professional approach with excellent written and verbal communication skills.
• Strong customer service mindset and ability to balance landlord and tenant needs.

Responsibilities

• Manage a portfolio of residential rental properties with a focus on maintenance and compliance.
• Conduct regular property inspections and ensure properties meet legal standards.
• Respond to maintenance issues and manage tasks using property software.

Skills

Communication

Customer Service

Organizational Skills

Problem Solving

Tools

Property Management Software

Job description

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Contract Personnel are looking for an experienced Property Manager. Our client is a market-leading independent estate agency based in Norwich, known for our exceptional service, innovative approach, and strong presence in the local property market.

How does the day-to-day look?

• Manage a portfolio of purely residential rental properties (no HMOs or block management), with a strong focus on property condition, maintenance, and compliance.
• Conduct regular property inspections, identifying any necessary repairs or compliance concerns and ensuring properties are maintained to high standards.
• Respond to reported maintenance issues, instruct contractors, and follow up to ensure timely and cost-effective completion of works.
• Ensure all properties meet current legal requirements and safety standards, keeping documentation accurate and up to date.
• Oversee end-of-tenancy damage assessments and deposit return processes in line with relevant legislation.
• Act as the main point of contact for both landlords and tenants on maintenance and compliance matters, ensuring clear and courteous communication at all times.
• Accurately log and manage maintenance tasks using a range of property software platforms; collaborate with colleagues to ensure a smooth, well-coordinated service.

You will have:

• Experience in residential property management or in a similar field is desired.
• A confident, professional approach with excellent written and verbal communication skills.
• A strong customer service mindset and ability to balance the needs of landlords and tenants effectively.
• Strong organisational skills and the ability to manage a varied and fast-paced workload.
• Good problem-solving ability and initiative – able to think outside the box when needed.
• Confidence using multiple IT platforms and property management systems
• A full UK driving licence and access to a vehicle.

Schedule: Monday – Friday 08:45am – 5:15pm, every other Saturday 08:45am – 3:00pm.

What’s on offer?

• Attractive commission structure
• Supportive and collaborative working environment.
• Opportunities for professional development and career progression.

About Contract Personnel:

Contract Personnel are one of East Anglia’s longest standing, leading, independent recruitment agencies – established in 1989. Offering Temporary and Permanent recruitment solutions, they will always keep you updated about all of the current trends and key pieces of advice from the world of recruitment.