Property Manager

First Military Recruitment; Inverness; On-site; GBP 30,000 - 42,000; Full time

Job summary

A leading company is seeking a Property Manager in Inverness to manage a technical portfolio. Responsibilities include customer relationship management, property visits, and ensuring service excellence. They offer a competitive salary and excellent benefits within a supportive team environment.

Benefits

Company pension

Working hours: 35 hours/week

Complimentary birthday leave

Annual profit-sharing bonus

Fully paid staff lunch once a month

Qualifications

• Minimum 2 years experience in property or lettings.
• Full, clean UK Driving License.
• Experience in a customer service role.

Responsibilities

• Building and maintaining relationships with customers and contractors.
• Conducting regular property visits.
• Managing and coordinating customer insurance claims processes.

Skills

Customer Service

Teamwork

Pressure Management

Tools

CRM Systems

Job description

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First Military Recruitment is working in partnership with our reputable client who is seeking a Property Manager to join their team in Inverness.

Reporting to an Associate Director, the successful individual will be responsible for managing a complex and technical portfolio of customers and clients, delivering best-in-class customer service, and contributing to my client’s customer excellence charter.

Duties and Responsibilities:

• Building and maintaining relationships with both customers and contractors.
• Creating and distributing regular customer communications.
• Conducting regular owners’ meetings, both individually and in groups.
• Planning, attending, and managing evening AGMs for portfolio sites.
• Instructing and monitoring reactive and proactive repairs.
• Managing and coordinating customer insurance claims processes.
• Conducting regular property visits.

Skills and Qualifications:

• Minimum 2 years experience in property or lettings with transferable skills.
• Previous experience in a customer service role.
• Ability to work well as part of a team.
• Ability to meet targets.
• Works well under pressure.
• Experience with CRM systems is preferable but not essential.
• Full, clean UK Driving License.

In return our client offers:

• A competitive salary DOE.
• Company pension.
• Working hours: 35 hours/week – Monday to Friday, with a 4 pm finish on Fridays!
• Opportunities for personal and career development within a growing organization.
• Other benefits TBC.
• Fully paid staff lunch once a month.
• Kitchen stocked with essentials.
• Free sanitary products.
• Three-hour back vouchers per year.
• Extra 15 minutes for lunch when weather permits.
• Complimentary birthday leave.
• Employee loan scheme.
• Annual profit sharing bonus.
• Expenses-paid summer and Christmas nights out.
• Additional festive leave.
• Group challenges with prizes.