Property Manager

AMR - Specialist Property Recruiters; Hitchin; Presencial; GBP 30.000 - 42.000; Jornada completa

Descripción de la vacante

AMR - Specialist Property Recruiters in Hertfordshire is seeking an experienced Property Manager to join a successful lettings team. You will manage a portfolio of residential properties, ensuring landlord and tenant satisfaction throughout the tenancy lifecycle.

The role emphasizes compliance with safety certificates, inspections, and proactive maintenance, with a focus on delivering exceptional service and building lasting relationships.

Formación

• Experience in residential property management or lettings (2+ years preferred).
• Strong knowledge of the UK lettings process.
• Excellent communication and customer service.
• Strong organisational and time-management abilities.
• Ability to prioritise and manage a busy workload.
• Good IT skills and experience with property management systems.
• Proactive and solution-focused approach.

Responsabilidades

• Manage a portfolio of residential properties from tenancy start to end.
• Be the main point of contact for landlords and tenants.
• Coordinate repairs and maintenance with contractors.
• Arrange and conduct property inspections.
• Review check-in and check-out reports and follow up.
• Monitor compliance including Gas Safety, EICRs and EPCs.
• Keep landlords informed of property matters and maintenance recommendations.
• Handle tenant enquiries, complaints, and tenancy issues.
• Process property administration and maintain accurate records.
• Manage contractor performance and ensure high-quality works.

Conocimientos

Property management

Residential lettings

UK lettings process

Communication skills

Organisational skills

IT skills

Problem solving

Educación

ARLA Propertymark qualification

Herramientas

Property management CRM

Descripción del empleo

Join a Successful and Established Lettings Team

An excellent opportunity has arisen for an experienced Property Manager to join a respected and growing independent estate agency in Hertfordshire. This role offers the chance to manage a portfolio of residential properties while delivering exceptional service to landlords and tenants throughout the tenancy lifecycle.

If you have a background in residential lettings or property management and enjoy building relationships, solving problems, and ensuring compliance, we would love to hear from you.

The Role

As Property Manager, you will be responsible for managing a portfolio of residential properties, providing a proactive and professional service to both landlords and tenants while ensuring properties remain compliant and well maintained.

Key Responsibilities

• Managing residential properties from tenancy commencement through to the end of the tenancy
• Acting as the main point of contact for landlords and tenants
• Coordinating repairs and maintenance works with contractors and suppliers
• Arranging and conducting property inspections
• Reviewing check-in and check-out reports and following up on any actions required
• Monitoring and maintaining compliance requirements, including Gas Safety Certificates, EICRs and EPCs
• Keeping landlords informed of property-related matters and maintenance recommendations
• Handling tenant enquiries, complaints and tenancy issues professionally and efficiently
• Processing property-related administration and maintaining accurate records
• Managing contractor performance and ensuring works are completed to a high standard

What We're Looking For

Essential

• Previous experience in residential property management or residential lettings (ideally at least two years)
• Strong understanding of the UK lettings process
• Knowledge of landlord and tenant responsibilities
• Excellent communication and customer service skills
• Strong organisational and time-management abilities
• Ability to prioritise and manage a busy workload
• Good IT skills and experience with property management systems
• Professional, proactive and solution-focused approach

Desirable

• ARLA Propertymark qualification (or working towards)
• Experience using property management CRM
• Knowledge of current lettings legislation and compliance requirements
• Experience handling tenancy disputes, complaints and rent arrears

If you're an experienced Property Manager looking to join a well-established and forward-thinking agency where your expertise will be valued, we'd love to hear from you.