Property Manager

Leaders Romans Group; Faringdon; On-site; GBP 28,000; Full time

Job summary

An established industry player is seeking a dedicated Property Manager to join their dynamic team in Faringdon. In this pivotal role, you will ensure the highest level of service for tenants and landlords, handling inquiries and coordinating maintenance. With opportunities for career growth and a supportive team environment, this position offers a competitive salary and various benefits. If you possess excellent communication skills and a professional demeanor, this is the perfect opportunity to advance your career in the property management sector.

Benefits

Competitive salary and incentives

Quarterly and annual awards

Salary sacrifice pension scheme

Generous holiday allowance

Excellent parental leave

Staff discounts

Qualifications

• Excellent communication skills, both written and verbal.
• Strong organizational and time management skills.

Responsibilities

• Provide excellent communication throughout the tenancy process.
• Coordinate with landlords and tenants regarding maintenance issues.
• Ensure compliance with mandatory legislation for properties.

Skills

Communication Skills

Organizational Skills

Time Management

Attention to Detail

Job description

Job Title: Property Manager

Location: Faringdon

Brand: Leaders

Salary: £28,000 OTE inclusive of commission

Hours: Monday to Friday, 9am - 5:30pm

About Leaders

Leaders, part of LRG, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for professionalism, client satisfaction, and expertise in the property market.

Job Summary and Key Responsibilities

Reporting to the Team Manager/Head of Centre, Leaders is seeking a Property Manager to join our dedicated and dynamic team based in Faringdon. Experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for tenants and landlords, assisting with inquiries, booking appointments, and ensuring a smooth tenancy process from start to finish.

Key Responsibilities

• Provide excellent telephone and written communication throughout the tenancy.
• Accept and understand tenants' maintenance requirements, providing triage to resolve issues.
• If unresolved, communicate with the landlord with a solution and arrange works with contractors.
• Update all parties regularly via phone, email, or text, and log notes.
• Make regular 'well-being' calls to landlords.
• Work with the property management team to ensure works are completed and invoiced within 21 days, updating customers on progress.
• Ensure all properties meet mandatory compliance/legislation, following company processes.
• Coordinate with Property Inventory Clerks for property inspections and communicate with landlords and tenants as per policy.
• Call managed landlords and tenants 2 weeks prior to vacation to explain check-out procedures and timelines.
• Handle non-managed deposits under the No Deposit Scheme.
• Ensure check-out procedures are followed, with communication via the Depositary site.
• Collaborate with team leaders, heads of centres, and branch networks to understand reasons for lost units.
• Maintain high communication standards with internal and external customers.

What We Are Looking For

• Excellent communication skills, both written and verbal.
• Professional telephone manner.
• Strong organizational, time management, and attention to detail skills.
• Full UK Driving License required.

What We Offer

• Opportunities for career growth and advancement within the company.
• Market-leading training and ongoing professional development.
• Access to a diverse portfolio of properties.
• Supportive and collaborative team environment.

Benefits

• Competitive salary and incentives.
• Quarterly and annual awards.
• Salary sacrifice pension scheme.
• Generous holiday allowance, increasing with service.
• Excellent parental leave and newly introduced fertility policy.
• Staff discounts.

LRG is an equal opportunity employer and encourages candidates from all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the real estate industry.

LRG does not engage recruitment agencies for hiring. All openings are managed internally. Unsolicited CVs or candidate referrals from agencies will not be considered.