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A leading property management company in Edinburgh seeks a proactive Property Manager to oversee a portfolio of residential properties and ensure premier service for landlords and tenants. This mid-senior level position offers clear career progression in a dynamic, values-driven environment. Candidates with a solid understanding of Scottish property laws and a proven track record in customer service will excel in this role.
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Location: 168 Bruntsfield Place, Edinburgh
Why We Exist
We show up to win: for landlords, tenants, and each other.
We believe property management should never be a passive service. It’s a game of grit, trust, and execution. We earn respect through action, move with professionalism, and deliver results, not because it’s easy, but because it matters.
And just like every great team, we are driven by our culture and backed by each other.
Why This Role Matters
As a Property Manager, you’re the primary point of contact for both landlords and tenants, ensuring assets are safe, compliant and profitable while delivering first-class customer service. Every interaction should demonstrate our four core values:
1. Respect: For clients, tenants, and colleagues - always.
2. Professional: We take pride in doing things properly.
3. Results Driven: We deliver measurable outcomes that move the needle. 4. Graft, Grit & Gumption: We get stuck in, keep going, and think smart.
About the Role
We are seeking an experienced and motivated Property Manager to join our expanding team. This is an exciting opportunity to be a key player in a fast-paced environment, with a clear pathway for career development and the chance to contribute to the success of a growing business.
You will be responsible for managing a portfolio of residential properties, ensuring that our landlords and tenants receive outstanding service.
Key Responsibilities:
● Property Portfolio Management: Oversee a portfolio of properties, handling day-to-day operations and ensuring compliance with all relevant regulations. ● Tenant and Landlord Relations: Act as the first point of contact for landlords and tenants, providing timely communication and resolutions to issues.
● Maintenance Coordination: Arrange and manage property repairs, liaising with contractors and ensuring all works are completed to a high standard.
● Identify required maintenance or proposed refurbishments and liaise with landlords to obtain quotes and instruct works
● Routine Property Inspections: Conduct regular inspections of properties, ensuring they are well-maintained and addressing any issues proactively.
● Prepare inventories, manage check-in/out appointments, negotiate deposit deductions and liaise with deposit adjudicators.
● New Tenancy Onboarding: Handle check-ins, check-outs, and inventory management, ensuring a smooth process for all parties.
● Database Management: Maintain accurate records in the property management software, updating details and filing documents as required.
What You’ll Need
● Communication : Strong verbal and written communication skills to interact with clients and tenants effectively.
● Customer Service : Ability to provide a high level of customer service, addressing client needs and concerns.
● Experience: Minimum 2 years’ residential property-management
● Knowledge of Scottish Property Laws : Understanding of Scottish property laws, tenant rights, and landlord obligations.
● Qualifications: Industry Qualification (ARLA / Letwell)
● SME Professional proficiency
What You Get
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