Property Manager

RAYNER PERSONNEL; Basingstoke; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

KPI-related incentives

Job summary

RAYNER PERSONNEL is seeking an experienced Property Manager to oversee the day-to-day operations of a residential portfolio. You will be the main contact for landlords and tenants, ensuring properties are compliant, well maintained, and managed efficiently while delivering excellent service in a KPI-driven environment.

The role requires a minimum of four years in property management, strong knowledge of leasing procedures, and proficiency in Microsoft Office and property management software.

Qualifications

• Minimum 4 years' experience as a Property Manager or similar estate agency role.
• Strong knowledge of property management, leasing procedures, and landlord/tenant regulations.
• Proficient in Microsoft Office and property management software.
• Own car and clean driving licence essential.

Responsibilities

• Manage the day-to-day operations of assigned residential properties.
• Communicate effectively with landlords and tenants daily.
• Carry out regular property inspections across your portfolio.
• Manage renewals, monitor arrears, and follow up on overdue payments.
• Respond promptly to tenant enquiries, complaints, and maintenance requests.
• Coordinate repairs, preventative maintenance, and property inspections.
• Supervise contractors, maintenance staff, and service providers.
• Maintain accurate records of leases, communications, maintenance, and financial transactions.
• Ensure compliance is up to date for each property (e.g., GSC, EICR).
• Identify maintenance and safety issues and ensure timely resolution.
• Negotiate and manage vendor contracts to ensure quality and value.
• Develop and maintain positive relationships with tenants.
• Attend check-out appointments.
• Cross-sell relevant services/products (e.g., Rent Guarantee, mortgage/financial products).

Skills

Property management

Leasing procedures

Landlord/tenant regulations

Microsoft Office

Property management software

Driving license & own car

Tools

Microsoft Office

Property management software

Job description

• £30,000 - £37,500 (DOE)
• Monday-Friday
• Minimum 4 years Experience

Property Manager

Salary: £30,000 - £37,500 (DOE) + KPI-related incentives
Job Type: Full-time, Permanent
Working Pattern: Monday-Friday (no Saturday working)
Driving: Must have own car + clean driving licence

About the Role

We're looking for an experienced Property Manager to oversee the day-to-day operations of a residential portfolio. You'll be the main point of contact for landlords and tenants, ensuring properties are compliant, well maintained, and managed efficiently - while delivering excellent service and performing in a KPI-driven environment.

Key Responsibilities

• Manage the day-to-day operations of assigned residential properties
• Communicate effectively with landlords and tenants daily
• Carry out regular property inspections across your portfolio
• Manage renewals, monitor arrears, and follow up on overdue payments
• Respond promptly to tenant enquiries, complaints, and maintenance requests
• Coordinate repairs, preventative maintenance, and property inspections
• Supervise contractors, maintenance staff, and service providers
• Maintain accurate records of leases, communications, maintenance, and financial transactions
• Ensure compliance is up to date for each property (e.g., GSC, EICR)
• Identify maintenance and safety issues and ensure timely resolution
• Negotiate and manage vendor contracts to ensure quality and value
• Develop and maintain positive relationships with tenants
• Attend check-out appointments
• Cross-sell relevant services/products (e.g., Rent Guarantee, mortgage/financial products)

Performance & Accountability (KPI-driven)

• Comfortable working within a KPI-led environment with individual performance targets
• Take ownership of personal KPIs and understand how they contribute to team success
• Proactively monitor performance, identify areas for improvement, and take action
• Confident discussing results and receptive to feedback, coaching, and reviews
• Strong prioritisation skills with a consistent results-focused approach

Qualifications & Experience

• Minimum 4 years' experience as a Property Manager or similar estate agency role
• Strong knowledge of property management, leasing procedures, and landlord/tenant regulations
• Proficient in Microsoft Office and property management software
• Own car + clean driving licence essential
• Positive attitude and strong work ethic
• Transferable skills considered if gained in another sector (4+ years)