Property Management Officer

Morgan Parkes Recruitment; West Midlands Combined Authority; Hybrid; GBP 27,000; Full time

Job summary

A leading financial services organization is seeking a dedicated Property Management Officer to support tenant inquiries and ensure compliance with industry standards. This full-time role offers a competitive salary and extensive benefits, promoting a flexible, inclusive work environment where employee retention is a priority. Candidates will need strong communication and problem-solving skills, along with relevant industry knowledge.

Benefits

Generous holiday allowance with a day off for birthday

Paid community volunteering

Company-wide profit-sharing bonus

Pension plan with employer contributions up to 10%

Life assurance and personal accident cover

Qualifications

• Strong verbal and written communication skills.
• Solid understanding of property management processes.
• Effective problem solving and logical thinking.
• Excellent organizational skills with task prioritization.

Responsibilities

• Address tenant and borrower queries via email and phone.
• Manage daily workload using established workflow systems.
• Liaise with agents and internal teams for smooth operations.
• Prepare necessary paperwork for compliance.
• Monitor repairs and maintenance progress.

Skills

Clear Communication

Industry Knowledge

Problem Solving Ability

Time Management & Prioritisation

Job description

Job Title: Property Management Officer

Salary: £26,500

Duration: Initially on a 12 month contract

Hours: Full time, Monday to Friday

Location: Solihull (hybrid)

** Please note a credit check is required before commencing this role **

Working as a Property Management Officer for a well-established financial services business with Platinum Investors in People accreditation, you would be part of a values driven, award-winning business passionate about creating a flexible and inclusive environment.

This company is renowned for employee retention and the benefits package that all employees receive is extensive.It includes generous holiday allowance, with a day off for your birthday, paid community volunteering, company-wide, profit-sharing bonus, pension plan – with employer contributions of up to 10% of your annual salary, life assurance and personal accident cover.

Duties:

·Tenant and Borrower Support: Address tenant and borrower queries via email and phone, demonstrating empathy and sensitivity, particularly when handling complaints or identifying vulnerabilities.

·Efficient Workflow Management: Manage your daily workload effectively using established workflow systems and processes.

·Collaboration and Coordination: Liaise with third-party agents and internal support teams to ensure smooth operations.

·Compliance and Documentation: Prepare or verify necessary paperwork to meet legislative requirements accurately and efficiently.

·Repair and Maintenance Oversight: Actively monitor the progress of repairs and maintenance to ensure timely resolution.

Key Skills Required:

·Clear Communication: Strong verbal and written communication skills, with the ability to convey information clearly and professionally.

·Industry Knowledge: A solid understanding of property management processes, along with awareness of relevant legislation impacting the industry.

·Problem Solving Ability: Logical thinking and the ability to identify and implement effective solutions to challenges.

·Time Management & Prioritisation: Excellent organisational skills, with the ability to manage multiple tasks efficiently and prioritise effectively.

Contact:

For more information or to apply please send your CV or contact Morgan Parkes Recruitment.

Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.