Property Loss Adjusters - South

IPS Group Limited; Hassocks; Hybride; GBP 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Company car / car allowance

Discretionary bonus

25 days annual leave

Birthday day off

5% contributory pension

Private healthcare

Death in service

EV scheme

Résumé du poste

IPS Group Limited is seeking an experienced Loss Adjuster for the Property division in the South, covering the South of England. The role is home and site-based, handling domestic and commercial property claims from instruction through settlement.

You will own the claims process, perform investigations, assess damage, and ensure timely, professional progression. You will join a wider team, manage your own area, and provide support across regions when needed, with a focus on accuracy and customer

Qualifications

• Minimum two years' experience in Loss Adjusting for domestic/commercial property.
• Excellent report writing and communication skills.
• Full, clean UK driving licence is required.

Responsabilités

• Conduct initial inspections and site visits to investigate property claims.
• Assess damage and validate claims against policies.
• Interprets insurance terms to determine coverage and settlement.
• Provide technical advice to policyholders and other parties involved.
• Coordinate with specialists for investigations or remedial works.
• Prepare detailed reports within agreed service levels.
• Manage caseload and progress claims to completion.

Connaissances

Loss adjusting experience

Strong communication

Report writing

Formation

Cert CII/CILA or CIP Diploma

Description du poste

Property Loss Adjusters - South

Company: IPS Group Limited Salary: £45,000 to £65,000 a year Hours: Full-time Location: Sussex, RG1 Job type: Permanent Posting date: 6 Nov 2026 Closing date: 5 Dec 2026

We are currently looking for an experienced Loss Adjuster to join a growing Property division, covering a geographical area across the South of England.

This is a home and site-based role, offering the opportunity to manage a varied caseload of domestic and commercial property claims from initial instruction through to settlement. You will take ownership of the claims process, carrying out investigations, assessing damage, considering policy coverage and ensuring claims are progressed efficiently and professionally.

You will be part of a wider team, with responsibility for your own designated area while providing support across other regions when required.

Responsibilities

• Carrying out initial inspections and site visits to investigate property claims.
• Assessing damage, establishing probable cause and validating claims.
• Reviewing and interpreting domestic and commercial insurance policies, including terms and conditions.
• Providing technical advice, support and guidance to policyholders and other parties involved in the claim.
• Identifying further investigations, monitoring requirements and any necessary remedial or temporary works.
• Preparing detailed ABI preliminary reports within agreed service levels.
• Managing claims in line with insurer requirements, service standards and complaints procedures.
• Conducting re‑inspections and providing updates to all relevant parties.
• Instructing and managing appropriate specialists where required.
• Managing expectations and maintaining effective communication throughout the claims process.
• Taking ownership of your caseload and proactively progressing claims through to completion.

Experience

• A minimum of two years' experience in Loss Adjusting, covering domestic and commercial property claims, or equivalent property claims experience gained within an insurer or similar environment.
• Cert CII, Cert CILA, IIO CIP or Diploma qualifications (or working towards).
• A good understanding of household and commercial insurance policies.
• Strong communication and report‑writing skills.
• The confidence to work independently and manage your own workload.
• Excellent attention to detail and a professional approach to customer service.
• A full, clean UK driving licence.

Benefits

• Company car or car allowance.
• Discretionary company bonus.
• 25 days annual leave, increasing to 30 days with service.
• An additional day off for your birthday.
• 5% contributory pension.
• Private healthcare.
• Death in service benefit.
• Enhanced family and sick pay.
• Electric vehicle scheme (following probation).
• Genuine career development and progression opportunities.
• An employee forum where your ideas and feedback can help shape the business.

We are keen to hear from experienced Property Loss Adjusters looking for your next opportunity across the South of England.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.