Property Inspector

Marks Consulting Partners Limited; Maidstone; On-site; GBP 38,000 - 52,000; Full time

Job summary

Marks Consulting Partners is looking for a senior surveying professional to inspect properties, diagnose defects and manage disrepair cases to successful completion. You will specify works, follow policy and probity requirements, including NHF Schedule of Rates, and ensure timely delivery under Awaab's Law.

The role requires a surveying qualification or 5 years experience, strong knowledge of HHSRS, and excellent client-focused communication. A UK driving licence is desirable.

Qualifications

• Surveying qualification or 5+ years in surveying role.
• Awaab's Law and HHSRS knowledge required.
• Strong diagnostic and multi-issue case management skills.
• Ability to decide scope of works and delivery timescales.

Responsibilities

• Inspect properties and diagnose defects, manage cases to completion.
• Specify and manage works per policy, using NHF Schedule of Rates.
• Instruct works aligned with Awaab's Law timelines.
• Cost-benefit analysis with Asset Management.
• Update case management systems with findings/actions.
• Deploy IoT sensors and explain findings to customers.
• Post inspections to verify works and review variations for value.
• Liaise with teams and external contractors to meet deadlines and budgets.

Skills

Surveying experience

Awaab's Law knowledge

HHSRS understanding

Diagnosis skills

Customer service

Attention to detail

Microsoft Office proficiency

Driving licence

Education

Surveying qualification (HNC or above)

RICS or CIOB chartership in progress

Tools

Microsoft Office

Job description

What you will be doing:

• Inspecting properties, diagnosing defects and managing cases including damp and mould, pest infestation and disrepair through to successful completion
• Specifying and managing works in line with policy, procedures and probity requirements, including use of the NHF Schedule of Rates
• Timely specifying and instructing works in line with the timescales set out in Awaab's Law and the disrepair protocol
• Undertaking cost benefit analysis on potential works and stock condition, working closely with Asset Management teams
• Updating internal computer systems and the case management system with findings and actions from inspections
• Deploying IoT sensors into customers' homes and explaining findings to them, both pre works and post works
• Carrying out post inspections to completed proofing works and reviewing variations to ensure value for money
• Liaising with relevant teams and external contractors to ensure works are completed on time, cost effectively and to customers' satisfaction

What you will need:

• A surveying qualification, or a minimum of 5 years' surveying experience in a similar role
• Clear understanding of Awaab's Law and HHSRS
• Strong diagnosis skills and the ability to manage multiple property issues as a single case through to resolution
• Confidence making decisions on scope of works and specifying delivery timescales
• Excellent customer service skills, with the ability to manage client and customer expectations
• Excellent attention to detail, comfortable working under pressure and managing conflicting priorities
• Proficient in Microsoft Office; DBS check required
• A construction related qualification (HNC or above), working towards RICS or CIOB chartership, and a valid UK driving licence are desirable

Marks Consulting Partners specialise in the recruitment of professionals across Property Services, Housing Services, General Practice, Town Planning, Regeneration & Development, and Building Consultancy, working with housing associations, local authorities, and related public sector organisations.