Property Improvements Coordinator Fixed Term Contract

Allscreens Nationwide Ltd; West Malling; On-site; GBP 26,000 - 34,000; Full time

Job summary

Orbit housing Association is seeking a Property Improvements Coordinator on a fixed-term contract. You will support the Contract Manager, Project and Assistant Project Managers by collecting, analysing and reporting data to inform improvement programmes and by providing financial, project and administrative support.

You’ll process works orders, invoices and valuations, keep the asset management system up to date and assist with stock condition, fire risk assessments and other areas as required.

Qualifications

• Educated to GCSE level or equivalent including English and Maths.
• Excellent communication skills (written and oral).
• Computer literate - Word, Outlook, Excel, Teams.
• Experience of data analysis and management reporting.
• NVQ or similar qualification in Customer Service or Business Administration (desirable).

Responsibilities

• Support the Contract Manager, Project and Assistant Project Managers.
• Collect, analyse and report data for Improvement Programmes.
• Process applications for payment, invoices and completion certificates.
• Update the management system to keep asset data current across the business.
• Assist in financial monitoring and analysis for the Programme and Projects teams.
• Communicate with customers regarding works affecting their homes.

Skills

Communication skills

Data analysis

Education

GCSE level or equivalent including English and Maths

Tools

Microsoft Word

Outlook

Excel

Teams

Job description

Property Improvements Coordinator Fixed Term Contract

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.Work for Orbit. Believe in people.The roleThe purpose of this role is to provide support to the Contract Manager, Project and Assistant Project Managers. Collect, analyse and regularly provide analytical information related to the delivery of Improvement Programmes and to provide financial, project and administration support to ensure efficient programme delivery. To Process applications for payment, invoices and completion certificates, applying updates to the management system to ensure that asset data is consistently updated across the business.This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes.What you'll achieveSupport the management of contractor performance in providing analytical data for Operations Meetings relating to quality, progress and value for moneyAssemble key data that will ensure that all programmes are compliant with CDM Regulations 2015 and that this data is uploaded on to the H&S database as evidence for audit purposesCollate all quality audits as data that can be used to review Contractor Performance in regular Operation MeetingsUndertake regular desktop audit of project related information including certification with the timely completions of valuations where applicable and develop action plans for closing down works in a consistent mannerProvide financial Monitoring support and analysis to Programme and Project Managers utilising the current CRM systemAssist in the provision of information for the database for Stock Condition, Asbestos, Fire Risk Assessment and any other areas as requiredCommunicate effectively with Customers regarding any works that impact their home, their wider living environment and their quality of life including representing Orbit housing Association Customer meetings when requiredProcessing works orders, Purchase Orders Valuations and inspection requests in accordance with the policies and procedures and respond to general queries relating to proposed and confirmed investment worksWhat you'll bringEssential skillsEducated to GCSE level or equivalent including English and MathsExcellent communication skills (written and oral); able to communicate effectively with technical and non-technical audiencesComputer literate - Microsoft Word, Outlook, Excel, and Teams.Experience of data analysis and management reportingDesirable skillsAny relevant NVQ or other similar qualification for example Customer Service or Business AdministrationWhy Orbit?Choosing us means being rewarded in every sense.Here’s what you can expect to enjoy with us.A rewarding experience that works for youWe strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.A place to progressFrom training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.A purpose to feel proud ofWe’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.What brings us together is a passionate belief in progress and people.Read more about the values and purpose that drive us on our careers website.How we hireWe aim to make our hiring process simple and fair:Online applicationInterview(s)Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.