Property Improvements Coordinator Fixed Term Contract

Orbit Group; West Malling; On-site; GBP 30,000 - 42,000; Full time

Job summary

Orbit Group is seeking an analytically minded role within the Property team to support contract, project and assistant project managers. You will collect and analyse data for Improvement Programmes and provide financial, project and admin support to ensure timely, compliant delivery.

Responsibilities include processing payments, updating asset data, and maintaining data accuracy across the business. Enjoy a role contributing to the maintenance of thousands of homes while developing your data and

Qualifications

• Educated to GCSE level or equivalent including English and Maths.
• Excellent communication skills (written and oral).
• Experience of data analysis and management reporting.

Responsibilities

• Support contractor performance with analytical data for operations meetings.
• Assemble data to ensure CDM 2015 compliance and upload to the HS database for audit evidence.
• Collate quality audits for contractor performance reviews in operation meetings.
• Desktop audit of project information including valuations and action plans to close down works.
• Provide financial monitoring support to Programme and Project Managers using the CRM system.
• Assist in providing information for Stock Condition, Asbestos and Fire Risk data.
• Communicate with customers about works affecting their home and living environment.
• Process works orders, Purchase Orders, valuations and inspection requests per policies.

Skills

GCSEs and English & maths

Data analysis & reporting

Excel & MS Office

Communication skills

Education

GCSE level or equivalent with English & Maths

Tools

Microsoft Word

Outlook

Excel

Teams

Job description

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

The role

The purpose of this role is to provide support to the Contract Manager, Project and Assistant Project Managers. Collect, analyse and regularly provide analytical information related to the delivery of Improvement Programmes and to provide financial, project and administration support to ensure efficient programme delivery. To Process applications for payment, invoices and completion certificates, applying updates to the management system to ensure that asset data is consistently updated across the business.

This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes.

What you'll achieve

• Support the management of contractor performance in providing analytical data for Operations Meetings relating to quality, progress and value for money
• Assemble key data that will ensure that all programmes are compliant with CDM Regulations 2015 and that this data is uploaded on to the H&S database as evidence for audit purposes
• Collate all quality audits as data that can be used to review Contractor Performance in regular Operation Meetings
• Undertake regular desktop audit of project related information including certification with the timely completions of valuations where applicable and develop action plans for closing down works in a consistent manner
• Provide financial Monitoring support and analysis to Programme and Project Managers utilising the current CRM system
• Assist in the provision of information for the database for Stock Condition, Asbestos, Fire Risk Assessment and any other areas as required
• Communicate effectively with Customers regarding any works that impact their home, their wider living environment and their quality of life including representing Orbit housing Association Customer meetings when required
• Processing works orders, Purchase Orders Valuations and inspection requests in accordance with the policies and procedures and respond to general queries relating to proposed and confirmed investment works

What you'll bring

Essential skills

• Educated to GCSE level or equivalent including English and Maths
• Excellent communication skills (written and oral); able to communicate effectively with technical and non-technical audiences
• Computer literate - Microsoft Word, Outlook, Excel, and Teams.
• Experience of data analysis and management reporting

Desirable skills

• Any relevant NVQ or other similar qualification for example Customer Service or Business Administration

Why Orbit?

Choosing us means being rewarded in every sense.

Here's what you can expect to enjoy with us.

A rewarding experience that works for you

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

A place to progress

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

A purpose to feel proud of

We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.

We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.