Property Executive (Maternity Cover) - Residential Property

Wilkin Chapman Rollits LLP; East Ferry; On-site; GBP 32,000 - 42,000; Full time

Job summary

Wilkin Chapman Rollits LLP is seeking a Property Executive (Maternity cover) to join our Residential Property Team based in Louth. You will provide high quality legal support to Partners and the Head of Department on a range of residential property matters and maintain excellent client service.

The role requires strong communication, organisational and client management skills, with the ability to work independently and as part of a team while upholding the firm’s high standards and professional

Qualifications

• Experience providing legal support in a property team is preferred.
• Ability to manage client relationships with professionalism.
• Strong organisational skills and deadline awareness.

Responsibilities

• Provide high-quality legal support to Partners and Head of Department on residential property matters.
• Maintain client files and ensure 5* client service standards are met.
• Communicate with clients and third parties and respond to inquiries promptly.
• Assist with billing and ensure compliance with accounts procedures.
• Support fee earners and develop your career within the firm.

Skills

Communication skills

Client relationship management

Organisational skills

Teamwork

Job description

We’re looking for a Property Executive (Maternity cover) to join our respected and fast-paced Residential Property Team, based in Louth.

The successful candidate will provide high quality legal support to Partners and Head of Department handling a range of residential property matters and including contact with clients and third parties and providing and maintaining clients with a 5* experience all round.

Main duties:

• Conduct all matters in the client's best interest and in accordance with the highest professional standards and applicable "quality" standards at all times.
• Maintain files in a neat and orderly state and ensure that each file is reviewed at least once in every 2 month period unless there is a valid reason marked on the file for not so doing.
• Regularly update clients as to the current situation of their case.
• Deal with routine and difficult enquiries from telephone callers and clients effectively and efficiently and ensure that all client complaints are dealt with both professionally and promptly to the complete satisfaction of the client.
• Ensure quality of work produced by 'support staff' is to the highest standard and aim to ensure it is right first time.
• Understand the obligations relating to client accounts and ensure the preparation and service of bills comply with the Solicitors Accounts Rules.

Successful applicants must be able to demonstrate:

• Effective communication skills, both oral and written.
• Demonstrate the ability to manage client relationships.
• The ability to work independently and as part of a team.
• The ability to adopt a commercial as well as a legal approach to client issues.
• Excellent organisational skills.
• Have the proven ability to work to deadlines.
• Adaptability and collaborative working.
• Professional, approachable and committed to providing excellent client service.

This role will be ideal for someone with previous legal experience and a genuine interest in supporting fee earners and developing their career within the legal sector.