Property Assistant

Wilkin Chapman Rollits LLP; East Ferry; On-site; GBP 20,000 - 24,000; Full time

Job summary

Wilkin Chapman Rollits LLP in Louth is seeking a Property Assistant to join our fast-paced Residential Property team. You will support the department using our case management system to set up new clients, open matters, progress transactions, and prepare post completion documents.

You will liaise with clients, solicitors, agents and third parties, handle routine enquiries, and help maintain a five-star level of service. The role offers training and exposure to a varied property caseload.

Qualifications

• Experience with residential property is preferred.
• Strong admin and customer-service experience acceptable.
• Ability to manage deadlines and work under pressure.

Responsibilities

• Assist with files / parts of files as requested by fee earners.
• Provide day-to-day administrative support to the team.
• Prepare and maintain files, correspondence and documentation.
• Liaise with clients, solicitors, agents and third parties on routine queries, maintaining high service.
• Seek guidance from fee earners where necessary.
• Convey messages clearly and accurately; manage key dates and diary commitments.

Skills

Communication skills

Organisation

Prioritisation

Attention to detail

Team player

Client service

Time management

Tools

Case management software

Job description

We’re looking for a Property Assistant to join our fast-paced Residential Property team in Louth.

You will be working with the Residential Property team and be responsible for providing support and assistance to the department. You will use our case management system to set up new clients, open new matters, progress transactions, attend to completion, prepare post completion documents for registration and liaise with clients on files and deal with routine enquiries. You will also assist fee earners in the daily running of the Residential Property transactions including contact with clients and third parties and providing and maintaining a 5* experience all round.

In return for your high levels of speed, accuracy, and attention to detail, you will receive unrivalled support to develop your skills and experience in a Legal Top 200 law firm assisting solicitors and fee earners across a varied property caseload.

What you’ll be doing:

• Assisting with files / parts of files as requested by the fee earners within the team.
• Providing day-to-day administrative and support to the team.
• Preparing and maintaining files, correspondence and documentation.
• Liaising professionally with clients, solicitors, agents and third parties when dealing with routine and difficult enquiries promptly maintaining a high level of service at all times.
• Seeking advice and guidance from the fee earners in the team where necessary.
• Conveying messages clearly, quickly, and accurately.
• Managing key dates, deadlines and diary commitments.

What we are looking for:

• Great communication skills both written and verbal
• Excellent organisation skills
• Able to prioritise work effectively and meet deadlines
• Confidence in handling admin and queries in a fast-paced environment
• Comfortable working independently and as part of a team
• Attention to detail
• Professional, approachable and committed to providing excellent client service
• Keen to learn and develop their knowledge of property law

We are interested to hear from candidates with initiative and a strong team ethos. Previous experience within a residential property team would be advantageous, although applications from candidates with strong administrative and customer-service experience are also welcomed. Full training will be provided