Property Customer Service Advisor

Michael Page Legal; Leeds; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A reputable legal business in Leeds is seeking a Property Customer Service Advisor to support clients in property transactions. This entry-level role offers excellent training, career progression opportunities, and a structured career path within a collaborative team environment. No prior experience is needed, making it an ideal opportunity for those passionate about delivering exceptional service.

Benefits

Full training provided

Excellent progression and development opportunities

Structured career path for all employees

Central Leeds location

Prestigious offices and facilities

Collaborative team and culture

No shift patterns or weekend work

Immediate interviews available

Responsibilities

• Support clients in property transactions by managing legal requirements.
• Handle queries via phone and email, guiding clients through documentation.
• Assist the conveyancing team and escalate complex issues as needed.
• Process documentation and update files accordingly.

Skills

Confident telephone manner

Excellent communication skills

Ability to work in a fast-paced environment

Personable and professional

Excellent team player

Job description

Michael Page has partnered with a reputable Legal Business in central Leeds. The organization is looking for a Property Customer Service Advisor to join the team on a permanent basis.

This is an excellent opportunity for someone looking to progress their career with a reputable business that offers exceptional training and support along with a structured career path within the industry.

Please apply now!

Client Details

Michael Page has partnered with a reputable Legal Business in central Leeds. The organization is seeking a Property Customer Service Advisor to join on a permanent basis.

This role offers a great opportunity for career progression, comprehensive training, and support within a well-established company.

Description

As a Property Customer Service Advisor, you will support clients involved in property transactions, ensuring a smooth process by managing legal requirements and coordinating with third parties and banks for an efficient journey.

You will handle a range of queries via telephone and email, guiding clients through required documentation and details.

The role involves assisting the conveyancing team with external queries related to cases and escalating complex issues to the technical team for resolution.

You will also process documentation, input personal details, and update files accordingly.

Profile

No prior experience is required. If you are passionate about helping and supporting customers while delivering excellent service, please apply now!

Requirements include:

• Confident telephone manner with excellent communication skills
• Ability to work in a fast-paced, customer-focused environment
• Personable and professional, capable of building long-term relationships
• Excellent team player

Job Offer

The salary is £23,810+ in a reputable business within the Legal Sector. Benefits include:

• No experience required; full training provided
• Excellent progression and development opportunities
• Structured career path for all employees
• Central Leeds location
• Great benefits, prestigious offices, and facilities
• Collaborative team and culture
• No shift patterns or weekend work
• Hybrid working
• Immediate interviews available