Property Consent and Ground Rent Collections Administrator

FPMR Ltd; Manchester; On-site; GBP 27,000 - 32,000; Full time

Job summary

Join a leading institutional landlord as a Property Consent and Ground Rent Collections Administrator, responsible for managing a diverse portfolio of residential properties. This role values attention to detail, customer service, and offers competitive salary and bonus structure. Ideal for candidates seeking a permanent position within a supportive team environment.

Benefits

10% annual bonus

Free on-site parking

Regular social events and team recognition

Qualifications

• Proven administrative experience, ideally in a property or legal setting.
• Excellent customer service skills and confident handling enquiries.
• Strong Excel skills and highly organised.

Responsibilities

• Provide support with issuing LPE1s and navigating land registry.
• Respond to tenant and solicitor enquiries by email and telephone.
• Process payments and maintain internal spreadsheets.

Skills

Customer service

Organisational skills

Attention to detail

Time management

Excel

Education

Administrative experience in property or legal setting

Tools

Qube

Job description

Join a well-established institutional landlord as a Property Consent and Ground Rent Collections Administrator, supporting a professional team managing a portfolio of over 30,000 residential properties across England and Wales. This is a varied and important role where your attention to detail, initiative, and customer service skills will be highly valued.

The Role

• Provide support with issuing LPE1s
• Navigate land registry and manage notice of transfer documentation.
• Assist with the administration of lease consents such as licences to assign, alter, or extend
• Respond to tenant and solicitor enquiries by email and telephone
• Process payments and issue tenant communications.
• Maintain and update internal spreadsheets and filing systems
• Run and action reports from internal systems
• Provide cover and support across the team during periods of absence
• Contribute to internal admin processes, including appraisals and staff milestones

The Person

• Proven administrative experience, ideally in a property or legal setting
• Excellent customer service skills and confident handling enquiries
• Strong Excel skills
• Highly organised with an eye for detail and good time management
• Used Qube previous

The Package

• £27,000 starting salary with a review.
• 10% annual bonus
• 8.30am - 4.30pm Monday to Friday (30-minute lunch)
• Free on-site parking
• Regular social events and team recognition
• Permanent role based in Lostock, Bolton

At PMR, we are committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and believe that a variety of perspectives makes our business stronger.