Property and Maintenance Coordinator

Portland Brown Ltd; Greater London; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Travelcard allowance

20% weekend uplift

31 days holiday (+ 3 days purchase)

Up to 5 nights stays in Portland's伦？l

Birthday perks

Private healthcare

Critical illness cover

Mental health support

Pension contributions

Company socials

Charity match fund

Training opportunities

Job summary

Portland Brown Ltd in London is seeking a hands-on Property and Maintenance Coordinator to join our guest-focused team. You will handle maintenance requests across multiple London apartments, using basic plumbing, carpentry, and electrical skills, and update the CRM in real time.

Travel between sites is required, and you will work with the Guest Relations Team to keep every apartment in top condition, contributing to high guest satisfaction and smooth operations.

Qualifications

• Basic plumbing, carpentry & electrical skills.
• Proven experience in property maintenance.
• Strong time management, organisation, and prioritisation skills.
• Team player.
• Self-motivated and hardworking with drive, ambition, energy and enthusiasm.
• Precision and attention to detail.
• Full UK driving licence (preferred but not required).

Responsibilities

• Carry out all maintenance requests.
• Ensure that all apartments are always well-maintained and presentable.
• Respond to any call-out and maintenance issues on a timely basis, including assessing the situation and arranging for appropriate action.
• Ensure that all tasks are updated on the Company CRM system with accurate information and in real-time.
• Safeguard all maintenance products, by ensuring they are locked away at night and that the lock-up area is kept clean and presentable.
• Always keep maintenance vehicles and storage areas clean and tidy.
• Work as efficiently as part of the team and help with any tasks to the best of your ability.
• Undertake any additional ad hoc responsibilities as requested by the Property Management Executive.

Skills

Basic plumbing

Carpentry

Electrical skills

Time management

Team player

Self-motivated

Attention to detail

Full UK driving licence

Job description

At Portland, we're always looking for people with great maintenance skills to join our team and take a central role in ensuring our apartments are well looked after.

As a Property and Maintenance Coordinator, you'll work closely with our Guest Relations Team to fulfil any guest maintenance requests or issues using your basic plumbing, carpentry, and electrical skills. Tasks will range from investigating appliance issues & leaks, painting, siliconing, & replacing small fixtures & fittings.

We have apartments situated across London, which will often mean travelling to multiple locations in one day, providing the opportunity to work in a diverse range of settings with a variety of people.

Responsibilities:

• Carry out all maintenance requests.
  
• Ensure that all apartments are always well-maintained and presentable.
  
• Respond to any call-out and maintenance issues on a timely basis, including assessing the situation and arranging for appropriate action.
  
• Ensure that all tasks are updated on the Company CRM system with accurate information and in real-time.
  
• Safeguard all maintenance products, by ensuring they are locked away at night and that the lock-up area is kept clean and presentable.
  
• Always keep maintenance vehicles and storage areas clean and tidy.
  
• Work as efficiently as part of the team and help with any tasks to the best of your ability.
  
• Undertake any additional ad hoc responsibilities as requested by the Property Management Executive.
  

Requirements:

• Basic plumbing, carpentry & electrical skills
• Proven experience in property maintenance
• Strong time management, organisation, and prioritisation skills
• Team player
• Self-motivated and hardworking with drive, ambition, energy, and enthusiasm
• Precision and attention to detail
  
• Full UK driving license (preferred but not required)

up to £33,000 per annum (depending on experience) + Travelcard allowance + 20% weekend uplift

31 days holiday

Step aside statutory 28 days holiday, we give you an extra 3 days! Plus, a further 3 days are available to purchase! To sweeten things a little more, you get an extra day each year!

5-night stays in Portland's London apartments

Fancy experiencing things from the other side? Be our guest! You can get up to 5 nights a year to treat you, your family or friends in a Portland apartment.

Portland Birthday Perks & Benefit Enhancements

A birthday treat on us

An extra day holiday

A milestone gift at years 3,5 and 10

Other benefit enhancements include increased paternity and maternity leave, as well as our contribution to your pension.

Training opportunities

We strongly believe in developing our team from within and encourage an open door policy to talk about any potential training possibilities.

Private Healthcare & Critical Illness Cover

Our health care package provides access for you and your family to consultations, treatments and surgeries faster; we want you to feel looked after whatever life brings.

Mental health support

We've made sure you can access a therapist anytime without having to speak to anyone at Portland.

Annual Flu Jab & Eye-test

We cover your annual jab and contribute up to £25 for an eye test, as well as up to £50 towards a new set of specs!

Company socials

All work and no play is no fun at all. So, we aim to make the time for regular social events where we can all have a laugh and get to know each other a little better.

Charity match fund

Making a difference matters. We'll match your efforts in raising funds for charity, doubling the impact!