Property and Accommodation Coordinator

Eton College; Clewer Village; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Pension 11% employer contribution

Employee Assistance Programme

Enhanced Maternity/Paternity scheme

Eyecare vouchers

Cycle to work scheme

Subsidised lunches during term time

Free access to sport & leisure

Discounts at local retailers

Job summary

Eton College is seeking a Staff Accommodation and Property Management Administrator to oversee day-to-day administration of the College’s staff accommodation and broader property portfolio. You will maintain property records, coordinate moves, manage licenses, arrange utilities, and support compliance and safeguarding across the estate.

The role involves property inspections, inventory control, and assisting with short-stay bookings, ensuring high standards of service and timely responses to

Qualifications

• Experience in estate management, lettings, housing or similar.
• Strong literacy and numerical skills for reports and financial records.
• Demonstrated commitment to safeguarding and confidentiality.

Responsibilities

• Maintain database of College accommodation, occupancy and availability.
• Coordinate incoming/outgoing occupants; manage check-ins/outs.
• Prepare Licenses to Occupy for properties.
• Arrange utilities and services; coordinate moving dates and key management.
• Inspect properties; manage dilapidations recoveries when applicable.
• Conduct annual property inspections and schedules of condition.
• Monitor insurance/compliance records and administer tenancy documentation.
• Support short-stay accommodation bookings and guest queries.

Skills

Customer service

Stakeholder communication

Budget monitoring

Property management

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

To support the day-to-day administration and management of the College's staff accommodation and wider property portfolio, ensuring properties are well maintained, compliant, correctly let and occupied in line with College policy.

• Maintain an accurate database of College accommodation, including property details, occupancy and availability.
• Coordinate incoming and outgoing occupants, ensuring check-ins and check-outs are completed for every move.
• Prepare and complete Licenses to Occupy for all properties.
• Arrange the provision and transfer of utilities and services, including moving dates, handovers and key management.
• Ensure outgoing occupants leave properties in line with their licence agreements, and assess and recover dilapidations where appropriate.
• Carry out annual property inspections and schedules of condition.
• Check empty properties weekly in line with insurance requirements.
• Manage furniture, furnishings, inventories and stock records in accordance with College policy.
• Support Council Tax arrangements in liaison with the Finance team.

Maintenance and Compliance

• Identify and report repairs, maintenance and redecoration needs, liaising with the relevant buildings team and contractors.
• Maintain a database of maintenance and property records.
• Support the Head of Property and Deputy Head of Property in ensuring statutory compliance, including Gas Safety, EPC, EICR, Asbestos and fire safety, and keep insurance records up to date.

Lettings and Short-Stay Accommodation

• Market and advertise vacant properties promptly to minimise void periods, including photographing and conducting viewings.
• Undertake annual property checks.
• Ensure empty properties are checked weekly.
• Complete tenant compliance checks, including right to rent, credit checks, referencing and deposit registration.
• Support the management of the College's short-stay accommodation, including bookings, cleaners, maintenance and guest queries.

Salary and Working Pattern All employees of Eton College are also expected to:

• Develop a good understanding of safeguarding procedures, given all positions at Eton are classed as 'regulated activity'.
• Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the College are read and understood.
• Understand and comply with procedures and legislation relating to confidentiality.
• Display a commitment to and promotion of equality, diversity and inclusion.
• Good knowledge of Microsoft software e.g. Word and Excel.
• Strong literacy skills, with the ability to prepare clear reports, tenancy documentation, correspondence and records.
• Good numerical aptitude, including the ability to monitor budgets, analyse property-related data and maintain accurate financial records.
• Experience in estate agency, lettings, housing association or similar.
• Strong interpersonal skills and ability to communicate effectively with staff at all levels including senior members of staff.
• Self-motivated and proactive, with the ability to manage competing priorities and work independently.
• Calm, patient and professional approach when dealing with a range of stakeholders and situations.
• Demonstrable commitment to delivering a high standard of customer service and responding effectively to customer needs

Desirable criteria

• Knowledge Of Microsoft Access and property database.
• Driving Licence
• Basic understanding of domestic building construction.
• Interest in interior design.

Benefits and Salary

• Eton College offers a wide range of benefits, including an 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, free eyecare vouchers, a cycle to work scheme, subsidised lunches during term time, free access to the College's sport and leisure facilities and discounts at local retailers and businesses.
• Salary £22,000 per annum.
• Permanent contract - 52 weeks per year.
• 25 hours a week, five days a week - 9:30am - 2:30pm Monday - Friday.
• Occasional out-of-hours/call out work may be required to address accommodation issues. Time off in lieu will be agreed, where practicable with the Head of Staff Accommodation and School Estate Property Management