Projects & Small Works Engineer (Fire & Security)

VOCA Fire Protection

Wigan

On-site

GBP 35,000 - 48,000

Full time

5 days ago

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Benefits offered by this job

31 days holidays including bank

Company van or car

Company pension

Flexible working times

Company laptop

Fully funded training course

Open door policy

Job summary

VOCA Fire Protection is seeking a skilled Fire & Security Small Works & Projects Engineer to service clients across the Northwest region. The role involves installation, testing and maintenance of fire alarms, PAVA and intruder systems, with frequent client interaction and collaboration with the service team.

The ideal candidate will be self-motivated, able to work under pressure to meet deadlines, and willing to travel with a full UK driving licence.

Qualifications

Experience in fire protection, life safety systems or similar technical field; FIA/BAFE qualifications preferred.
Must be able to travel and hold a full UK driving licence.
Fire alarm experience is mandatory and able to fault-find under pressure.

Responsibilities

Install and maintain fire protection systems including alarms, PAVA and intruder systems across sites.
Provide excellent client interaction and professional communication.
Collaborate with engineers, service team and management to ensure on-time delivery.
Maintain health and safety compliance across sites and complete documentation.
Participate in training and respond to 24-hour on-call duties.

Skills

Front-line customer service

Fire alarm experience

PAVA knowledge

Security systems

Communication skills

Team player

Education

FIA certification

BAFE certification

Job description

Fire & Security: Small Works & Project Engineer

Location: Northwest Region

Company Overview:

VOCA Fire Protection (VFP Group) are recruiting for an experienced Fire & Security Small Works & Projects Engineer to service our clients across the Northwest Region. At VOCA Fire Protection (VFP Group) we’re responsible for creating an enjoyable work environment, the company culture is a vital ingredient to our growth and success. We foster innovation, we challenge each other, and we put our team before all else, at VOCA you will be surrounded by colleagues eager to help you succeed and be part of a rewarding culture.

Job Summary:

We are seeking a dedicated and experienced Fire and Security Small Works & Projects Engineer to join the VOCA Fire Protection (VFP Groupe) small works and projects team. This role will be supporting a variety of disciplines that directly supporting our clients as part of small works and projects teams. Type of contracts will include pharmacy chain, cinema groups, care homes and residential properties.

The ideal candidate will be self-motivated, approachable, and capable of working effectively as part of a team. To be successful in this role you must be able welcome opportunities to work with innovative systems and products, demonstrate expertise across multiple disciplines, and maintain high standards in all aspects of their work. The successful candidate must be capable of fault finding and be able to work under pressure to ensure that deadlines are achieved. Being in a position of responsibility and privilege, you must be trustworthy and honest in your conduct and provide excellent quality when installing fire and security systems.

Key Responsibilities:

Installation and Maintenance: install, test and maintain fire protection systems, including fire alarms, PAVA and intruder alarm systems across various sites
Client interaction: provide excellent customer service, ensuring clear communication and addressing customer concerns promptly and professionally
Team collaboration: work closely with fellow engineers, the service team and management to ensure smooth operations, on-time project completion and high-quality service delivery.
Health & Safety; maintain a high standard of safety on all sites, ensuring compliance with all relevant regulations and company policies
Documentation & Reporting: complete necessary documentation, including service reports, asset registers and compliance records, ensuring accuracy and timely submission.
Training & Development: participate in regular training to stay up to date with industry best practices, new technologies and compliance standards
On-Call Duties: provide 24 hour call-out cover as part of a rota system and responding promptly to any emergency service requests.

VFP Culture requirements:

Positive mentality
Teamwork orientated
Respectful
Interested in the company progression
Driven by customer satisfaction

Key Requirements:

Experience of front-line customer service
You must be flexible to travel
Fire Alarm experience is mandatory
Other disciplines training provided if required
A full UK Driving Licence is mandatory

We are looking for individuals who align with our core values of trust, respect, collaboration and continuous improvement. The ideal candidate will possess the following:

Experience: previous experience in fire protection, life safety systems or similar technical field (preferably with relevant qualifications such as FIA or BAFE certifications)
Technical Skills: strong knowledge of fire alarm, PAVA and security systems, with the ability to diagnose and resolve technical issues efficiently
Communication Skills: excellent communication skills, both written and verbal, with the ability to explain complex systems to clients clearly and concisely
Team Player: a collaborative and supportive attitude, with the ability to work well within a team and contribute to a positive, family-like culture
Customer Focus: a commitment to delivering exceptional customer service and ensuring client satisfaction
Problem-Solving: strong troubleshooting skills with the ability to think on your feet and resolve challenges quickly and effectively
Punctual and Reliable: a dependable, punctual individual who takes pride in their work and demonstrates a strong sense of responsibility
Health & Safety Awareness: a keen awareness of health and safety regulations, with a proactive approach to ensuring a safe working environment
Adaptability: willingness to embrace change, learn new skills and contribute to the continuous improvement of the business

Location:

Northwest Region occasionally you may be asked to travel further distance, and overnight stays are possibility however this is very limited and is down to the engineer’s discretion.

Working hours:

Working hours are flexible due to the nature of the business, the candidate will be expected meet clients and scheduling requests.

The Perks: