Project Support Officer – Connect to Work (Remote)

Worcestershire County Council; Worcester; Hybrid; GBP 31,000 - 33,000; Full time

Job summary

Worcestershire County Council in Worcester is seeking a motivated, organised Project Support Officer to join the Worcestershire Connect to Work programme. You will help people access employment support by managing referrals and building strong relationships with referers and partners.

You will coordinate referrals from enquiry to start, undertake eligibility pre-screening, maintain programme records, and provide timely reports to support management.

Qualifications

• Motivated, organised and people-centred candidate for Project Support Officer.
• Experience coordinating participant referrals and building relationships with referers/partners.
• Ability to maintain accurate programme records and provide timely reports.

Responsibilities

• Coordinate participant referrals and allocations across the Connect to Work programme, monitoring waiting lists and capacity.
• Undertake eligibility pre-screening and review referrals for accuracy and completeness.
• Maintain regular communication with potential participants, managing expectations and engagement.
• Develop referral pathways and build positive relationships with Worcestershire partners delivering the programme.
• Provide updates and reports to support programme management and continuous improvement.

Job description

Worcestershire County Council in Worcester is seeking a motivated, organised Project Support Officer to join the Worcestershire Connect to Work programme. You will help people access employment support by managing referrals and building strong relationships with referers and partners.

You will coordinate referrals from enquiry to start, undertake eligibility pre-screening, maintain programme records, and provide timely reports to support management.