Project Support Officer

AtkinsRéalis; West of England; On-site; GBP 26,000 - 32,000; Full time

Job summary

AtkinsRéalis is seeking a Project Support Officer to back the Framework Manager and project teams, ensuring smooth day-to-day framework activities. You will organise information, maintain accuracy, and build strong relationships with stakeholders.

The role involves data management in spreadsheets, CONTRACTS portal usage, CRM tracking, and coordinating communications. You will support work-winning through project delivery and close-out, with a focus on quality, compliance, and timely responses to

Qualifications

• Experience using Excel to a competent level; knowledge of macros would be an advantage.
• Strong verbal and written communication skills with stakeholders at different levels.
• Excellent organisation and time-management abilities with attention to detail.
• Ability to manage competing priorities and meet deadlines.
• Education to A-Level standard (or equivalent) and GCSEs in Mathematics and English.

Responsibilities

• Support the Framework Manager and project teams to ensure smooth delivery.
• Manage and maintain project data within spreadsheets; ensure accuracy.
• Monitor the CONTRACTS portal; upload/download documents and support communications.
• Maintain and update the Framework database and CRM opportunities.
• Manage team inboxes; respond to queries and coordinate requests.
• Support project delivery from work-winning through to close-out per client/AtkinsRéalis requirements.
• Assist with monthly client reports to ensure quality and compliance.

Skills

Excel

Macros

Attention to detail

Organisation

Stakeholder communication

Time management

Education

A-Level standard or equivalent

GCSE Maths and English Language

Tools

CRM system

Contract Management Portal (CONTRACTS)

Framework database

Job description

• As a Project Support Officer, you will play an important role in supporting the Framework Manager and wider project teams, helping to ensure the smooth and efficient delivery of day-to-day framework activities
• Your ability to organise information, build strong relationships, and maintain high levels of accuracy will contribute to the success of the team and our client commitments
• Managing and maintaining project data within spreadsheets, ensuring information is accurate, complete, and up to date
• Monitoring the client Contract Management Portal (CONTRACTS), including uploading and downloading documents, distributing information, and supporting team communications
• Maintaining and updating the Framework database
• Managing the team inbox, responding to queries, and coordinating requests in a timely manner
• Updating and tracking opportunities through the Client Relationship Management (CRM) system
• Supporting Project Managers and the Project Support Team in ensuring processes are followed from work-winning through to project delivery and close-out, in line with client and AtkinsRéalis requirements
• Assisting with the review of monthly client reports to ensure quality and compliance with client expectations
• Contributing to a collaborative team environment while also taking ownership of assigned activities and responsibilities

You are someone who enjoys bringing structure and organisation to busy environments and takes pride in delivering high-quality workYou build positive working relationships with ease, communicate confidently with stakeholders at different levels, and are motivated by supporting teams to achieve shared goalsA proactive, adaptable, and self-motivated mindsetExperience using Excel to a competent level; knowledge of macros would be an advantageConfidence in building effective working relationships with colleagues, project managers, and stakeholdersA collaborative approach, combined with the ability to work independently when requiredStrong verbal and written communication skillsThe ability to manage competing priorities and work successfully to deadlinesGood working knowledge of Microsoft Office applications, particularly Word, Excel, and OutlookStrong attention to detail and a commitment to accuracyExperience working with financial data and spreadsheetsStrong organisational and time-management skills, with the ability to prioritise effectivelyAn education to A-Level standard (or equivalent) and GCSEs in Mathematics and English Language, or equivalent qualifications