Project Support Coordinator

British Red Cross; Essex; On-site; GBP 28,000; Part time

Job summary

A leading charity, the British Red Cross, is seeking a Project Coordinator to support refugees and vulnerable migrants in Essex. This role involves coordinating integration projects, managing volunteers, and ensuring person-centred support for service users. With a fixed-term contract to February 2026, the position offers a competitive salary and numerous benefits, including generous annual leave and wellbeing support.

Benefits

36 days annual leave including bank holidays

Up to 6% contributory pension

Flexible working

Access to learning and career development

Access to mental health and wellbeing assistance

Discounts through Blue Light Discount Card

Interest-free commuting loan

Supportive team environment

Qualifications

• Experience in managing and supporting volunteers.
• Knowledgeable about refugee and asylum seeker issues.
• Strong organizational and time management skills.

Responsibilities

• Coordinate and deliver community integration projects for refugees.
• Ensure service users receive high-quality, person-centred support.
• Develop partnerships with external organizations for holistic care.

Skills

Organizational skills

Communication skills

Volunteer management

Ability to work with diverse audiences

Job description

Job Title: Project Coordinator - Refugee Support

Location: Essex

Salary: £27,423 per annum, pro rata

Hours: 21 per week

Contract type: Fixed term contract to End of February 2026

Are you ready to make a meaningful impact by supporting the integration of refugees and vulnerable migrants into their local communities?

As a Project Coordinator, you’ll play a vital role in helping refugees, asylum seekers, and vulnerable migrants integrate into the community. Are you passionate about creating meaningful, supportive connections and ensuring individuals feel empowered in their new environment? You’ll coordinate and deliver community integration projects, working directly with service users to understand their needs and champion their journey toward self-reliance and inclusion. You’ll also work closely with volunteers and community partners to promote and enhance the service helping us build a welcoming, environment where everyone has the chance to thrive. Are you ready to make a real difference in people’s lives?

A day in the life of a Project Coordinator will involve:

• Ensuring service users receive high-quality, person-centred support in line with agreed standards, policies, and procedures.
• Collaborating with internal teams to manage volunteers, ensuring they follow best practices for safe, effective service delivery.
• Facilitating service user feedback and involvement, creating opportunities for them to shape service improvements and engage in advocacy.
• Developing partnerships with external organisations to provide holistic care for service users, offering guidance on rights and entitlements where needed.
• Proactively managing risks, addressing health, safety, and safeguarding concerns to maintain a safe environment.

To be a successful Project Coordinator, you’ll need:

• Strong organisational and time management skills, with the ability to plan, monitor, and prioritise workload for self and others.
• Skilled in managing and supporting volunteers, with experience in delivering effective learning and group activities.
• Excellent communication skills, able to engage diverse audiences, support clients through interpreters, and adapt style as needed.
• Knowledgeable in refugee and asylum seeker issues, with experience in casework, cross-agency collaboration, and helping people with complex needs.

Closing date for application is 11.59pm on 22nd June 2025.

In return for your commitment and expertise, you’ll get:

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Together, we are the world's emergency responders