Project Support Administrator

Options Resourcing Ltd; Gateshead; On-site; GBP 28,000 - 30,000; Full time

Job summary

A growing building services contractor in Gateshead is seeking a Project Support Administrator to join their team. The role involves providing essential administrative support across project delivery and facilities management functions, managing helpdesk coordination, and ensuring accurate documentation. Candidates should have experience in project support or administration, be detail-oriented, and proficient in Microsoft Office. This office-based position offers a stable work environment within a supportive team and opportunities for career development.

Benefits

Stable office-based role

Supportive team environment

Opportunities for development

Qualifications

• Previous experience in a project support or administrative role within construction or facilities management.
• Confident user of Microsoft Office, particularly Word, Excel, and Outlook.
• Proactive and reliable team player.

Responsibilities

• Provide administrative support to the project delivery team.
• Manage helpdesk activities and track jobs.
• Prepare and maintain project documentation.

Skills

Organisational skills

Time-management skills

Attention to detail

Microsoft Office proficiency

Communication skills

Multitasking ability

Job description

Project Support Administrator

Salary £38,000 - £30,000

Location: Gateshead

An established and growing building services and facilities management contractor is currently seeking a Project Support Administrator to join their head office team.

This is a key support role providing administrative assistance across project delivery and facilities management functions, including helpdesk coordination and documentation control. The position would suit an organised and detail-focused individual with experience in project or FM administration.

The Role

Working closely with project managers, engineers, and the wider support team, the Project Support Administrator will play a central role in ensuring projects are supported efficiently from an administrative and documentation perspective.

Key Responsibilities

• Provide day-to-day administrative support to the project delivery team
• Manage and coordinate helpdesk activities, including logging and tracking jobs
• Prepare, compile, and maintain O&M manuals and project documentation
• Assist with project setup, documentation control, and close-out processes
• Liaise with engineers, subcontractors, and internal stakeholders
• Maintain accurate records, spreadsheets, and filing systems
• Support compliance and quality processes where required
• Assist with general office and project administration tasks

Candidate Requirements

• Previous experience in a project support, helpdesk, or administrative role within construction, building services, or facilities management
• Strong organisational and time-management skills
• High attention to detail, particularly with documentation and reporting
• Confident user of Microsoft Office (Word, Excel, Outlook)
• Ability to manage multiple tasks and priorities simultaneouslyStrong communication skills, both written and verbal
• Proactive, reliable, and able to work as part of a team

What's on Offer

Salary £28,000 - £30,000

Stable, office-based role within a growing organisation

Supportive team environment with structured processes

Opportunity to develop within a project-focused business

For more information please click to apply today