Project Provisioning Specialist - Connectivity & Carriers

FluidOne Ltd.; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Subsidised health and dental care

Employee Assistance Programme (EAP)

Life assurance (3x salary)

Pension contribution – 5%

Job summary

FluidOne Ltd. is seeking a detail‑driven Project Provisioning Executive to join the provisioning team in London. You will manage orders for connectivity products, validate information, liaise with sales and carriers, and ensure provisioning steps are followed from handover to delivery.

The role requires strong communication, meticulous problem solving, and experience in telecommunications provisioning. You will work closely with Channel Partners via FluidOne’s DASH portal and contribute to KPI

Qualifications

• Attention to detail and proactive approach required.
• Excellent written and oral communication skills.
• Previous experience in telecommunications provisioning is essential.

Responsibilities

• Perform quality assurance on incoming orders and liaise with other departments to resolve gaps.
• Place orders with carriers and partners.
• Own escalations through to completion for internal and external parties.
• Ensure provisioning stages are followed from order to delivery and reflected in the ticketing system.
• Keep clients updated on order progression using FluidOne templates and timelines.
• Maintain order tracking documentation for project customers.
• Work with the Provisioning and Management team to meet KPIs, OLAs and SLAs.
• Collaborate with carriers and internal teams to keep order paths short from sign-off to billing.

Skills

Attention to detail

Proactive

Problem solving

Communication skills

Telecom provisioning experience

Job description

FluidOne Ltd. is seeking a detail‑driven Project Provisioning Executive to join the provisioning team in London. You will manage orders for connectivity products, validate information, liaise with sales and carriers, and ensure provisioning steps are followed from handover to delivery.

The role requires strong communication, meticulous problem solving, and experience in telecommunications provisioning. You will work closely with Channel Partners via FluidOne’s DASH portal and contribute to KPI