Project Process Manager

learnd UK; Hemel Hempstead; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in project management solutions seeks a proactive Project Process Manager in Hemel Hempstead. The role focuses on enhancing project documentation and processes, requiring strong organisational and communication skills. This full-time position offers excellent benefits including 25 days holiday and a pension scheme.

Benefits

25 days' paid holiday

Pension scheme

Employee Assistance Programme

2x Salary Death in Service

UK Healthcare benefit

Cycle to work scheme

Great company culture

Qualifications

• Strong organisational skills; ability to manage multiple tasks.
• Excellent communication skills to engage stakeholders.
• Proficient analytical skills for informed decision-making.

Responsibilities

• Develop strategies to enhance project documentation quality.
• Analyse and improve application processes for efficiency.
• Conduct training sessions on new systems and processes.

Skills

Organisational Skills

Communication Skills

Analytical Skills

Attention to Detail

Problem-Solving Skills

Familiarity with Dynamics 365

Job description

Job Role: Project Process Manager

Location: Hemel Hempstead

Department: Projects

Reporting to: Head of Commercial - Projects

Role Summary:

We are seeking a detail-oriented and proactive Project Process Officer to join our team. The successful candidate will be responsible for improving project documentation across the projects area of the business, enhancing processes related to project delivery, including submission of notices, applications and payment certifications. This role requires a strategic thinker with strong project management skills, capable of driving system improvements and ensuring compliance with new processes. The manager will also create training documentation, support service teams with queries, and provide additional training as needed.

Responsibilities:

• Develop and implement strategies to enhance the quality and consistency of project documentation across the organisation.
• Analyse and improve processes related to applications and payment certifications to ensure efficiency and accuracy, to allow for greater visibility for the debt collection process.
• Introduce a ‘live’ platform that hold the cradle to grave project management process that is accessible to all project staff.
• Utilise automation to reduce the time project managers spend on developing project kick-off information, such as design operations (DesOps) and points lists.
• Work closely with project managers, finance teams, and other stakeholders to identify areas for improvement and implement best practices.

• Conduct training sessions and workshops to educate staff on new systems and processes.
• Monitor and track compliance with new processes, identifying areas for improvement.
• Provide ongoing support to teams, addressing queries and offering additional training and hands on assistance as required.
• Analyse system performance and user feedback to drive continuous improvement.
• Prepare and present regular reports on system implementation progress and outcomes.

Who we are looking for?

• Strong organisational skills: Ability to manage multiple tasks and projects simultaneously.
• Excellent communication skills: Engage with stakeholders to drive outcomes.
• Analytical skills: Ability to analyse data and existing process, to make informed decisions.
• Attention to Detail: Ensure accuracy in documentation and reporting.
• Problem-Solving Skills: Ability to identify issues and develop solutions, with a proactive approach to challenges
• Familiarity with Dynamics 365

Working Conditions:

• Full-time position with standard office hours.
• Occasional travel may be required.

What’s in it for you?

• 25 days' paid holiday in each holiday year (incl. buy and sell back scheme)
• Pension scheme (up to 5% employer & 7% employee contribution)
• Employee Assistance Programme
• 2x Salary Death in Service
• UK Healthcare benefit (worth £500pa)
• Cycle to work scheme.
• Working for a business with a great company culture

Who are Learnd?

Our purpose is to create a world where all buildings deliver outcomes for everyone, from making energy savings and reducing your carbon emissions, to flexing your spaces to meet changing needs.

We do this by combining technology with vast engineering capabilities, a comprehensive service offering and field resource, and market-leading partners.

We’re already looking after one in 20 large, non-residential buildings in the UK from hospitals and schools, to workplaces, data centres and shopping centres, across the UK and Europe.

We are experts in complex estates, specialising in the installation, maintenance & monitoring of BMS and BEMS equipment. We help our customers make life-time energy & operating cost savings.

We turnover £30m with almost 400 employees which 100+ are employed engineers. This means we are one of the UK’s largest system integration companies, specialising in the installation and maintenance of BMS equipment, also providing world class leading bureau services for our connected clients.