Project Officer / Support Worker

YHG; Chester; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Healthcare cash plan

Discount scheme

Wellbeing space Youggle House

23 days annual leave

Job summary

Your Housing Group in Chester is hiring a Project Officer/Support Worker to support residents of Bridge Foyer, a 31-bed young people’s housing project. The role covers life skills coaching, action-plan delivery and multi-agency collaboration within a 3-week rota.

You’ll work with 16–25 year-olds, provide key-worker support, build independence, and contribute to a safe and empowering environment. Salary £25,407 for 35 hours, with generous leave and benefits.

Qualifications

• Experience working with young people in supported housing or similar setting.
• Ability to manage own diary and caseload.
• Comfort working in a 3-week rolling rota and lone-working elements.

Responsibilities

• Provide key worker support to young people using bespoke action plans.
• Help residents develop independent living and life skills.
• Participate in multi-agency meetings and group activities.

Skills

Empathy

Communication

Flexible

Diary management

Job description

Contract: Permanent

Location: Chester

Weekly Hours: 35hrs per week on a 3 weekly rota

So…. What is this role exactly?

This is a rewarding and interesting role at our Supported Housing scheme, Bridge Foyer to join the team as a Project Officer/Support Worker, within this collaborative and caring Young Peoples services team.

Bridge Foyer is a supported housing project for 31 young people aged 16-25 and offers them the opportunity to make progress in their lives, to build resilience and meet their aspirations.

As a Project Officer, you will play a key role in supporting residents to help them achieve their goals, develop independent living and life skills and build excellent relationships with residents, colleagues and professionals from external agencies.

Bridge Foyer is accredited with the Foyer Federation meaning we take an asset-based approach, called Advantaged Thinking, in all the work we do; encouraging young people experiencing homelessness to aim high, dream big and fulfil their ambitions.

We want to recruit a Project Officeror Support Worker as passionate about this as us.

What will my working week look like?

Our Project Officers in Young People Services work on a 3 weekly rolling rota –

Week A: 8am-4pm

Week B: 10am-6pm

Week C: 12pm-8pm

The role includes some element of lone working and scheme cover.

Every day is different; you could be delivering 1-2-1 support sessions on life skills, reviewing an action plan, supporting a young person to a medical appointment, contributing to a multi-agency meeting or facilitating group activities as part of the learning programme. Every day is different and diverse!

What will I be responsible for doing?

First and foremost, you will be providing key worker support to our young people. Working through bespoke support and action plans, tailored to their specific needs, to help them develop the life skills necessary to move on, live independently and thrive in the community.

One of the great things about this role is being able to bring your own personality to the role. Our young people come from a wide range of backgrounds, and we try to mirror that in our team.

And what would make me stand out from the crowd?

To be successful as a Project Officer

• Have the ability to relate well to young and vulnerable people from a variety of backgrounds
• Demonstrate empathy to young people, and be passionate about providing them with a safe, supportive and welcoming environment
• Be resilient, flexible and enthusiastic
• Be Innovative and creative in your ways of working
• Be confident managing your own diary and caseload

This role is really suited to someone who enjoys a role that provides social value and purpose, keen to make a difference and positively impact Young People’s lives. This role really does offer an opportunity to shape real change for the people you support!

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers

That all sounds great, what’s in it for me?

In return we offer £25,407 for a 35 hour week, and 23 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee deal Offering provides much more than just a competitive salary and holiday allowance.

Although you are based at Bridge Foyer you will also have access to Youggle House – our wellbeing, social, collaboration and meeting space in Birchwood, Warrington - you may be asked to travel to Youggle House to meet up with your wider team for meetings and training when required.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website -

www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and will require the post holder to carry out ‘Regulated Activity’ as defined under the Safeguarding Vulnerable Groups Act 2006. Therefore, as part of Your Housing Group’s pre-employment checks, successful applicants will be required to complete a satisfactory Enhanced DBS with barred list(s) check.

Closing Date:

8th November 2026

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.