Project Officer - Investment

South West Community Chaplaincy; Greater London; Hybrid; GBP 36,000 - 42,000; Full time

Job summary

Better Society Capital is seeking a Project Officer – Investment to support governance, the annual calendar and portfolio activities within the Investment Office. The role partners with the Project Manager to coordinate meetings, manage materials and track portfolio delivery.

Strong organisation and tech readiness are essential. You will contribute across teams including Governance and Projects, with hybrid London and homeworking arrangements, and opportunities to introduce AI-enabled

Qualifications

• Essential: Project management or administrative support in a busy, varied role.
• Desirable: Experience in financial services or social investment context.

Responsibilities

• Support Investment governance and annual calendar, coordinating key cycles and events.
• Assist with committee workflows, board meetings and portfolio reviews.
• Track portfolio requirements using our systems and elevate issues.
• Project manage parts of governance and investment calendar over time.
• Support team operations: MI reporting, recruitment onboarding and diary management.
• Maintain relationship data in Salesforce CRM, Notion and intranet.
• Organise meetings, travel and learning resources for the Investment Group.

Skills

Project management

Administrative support

Stakeholder liaison

AI adoption

Job description

Job Title: Project Officer – Investment

Department: Investment (Impact Investment Management team)

Salary: £35,600 - £41,700

Contract: Permanent, Full time

Location: Hybrid - London, EC1Y and homeworking

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.

Since 2012, we have helped grow the UK's social impact investment market thirteen-fold, to more than £11 billion, proving that impact investing can scale when social outcomes and investment opportunity are genuinely aligned. We have committed more than £1 billion of our own capital to social impact investments and today hold a live portfolio of over 100 investments primarily with fund managers across the UK, spanning early-stage and mature positions, all working towards lasting impact for the people and communities they serve.

We're now delivering our 2026–2030 strategy: mobilising £20–30 billion in capital to positively impact 15–20 million lives across the UK over the next decade. We're focusing our expertise and capital on four challenge areas: housing, economic opportunity, climate and energy, and health. These have been chosen because each combines urgent social need, proven investment models and a clear role for BSC to play.

This is BSC's next chapter. Building on everything we've proven since 2012, we're scaling with greater ambition and sharper focus, and looking for people who want to help shape how we get there.

What you will do:

Investment office (around 70%)

Investment governance and annual calendar

Working closely with the Project Manager, Investment, you will:

• Help set up and communicate our annual investment calendar and lead the administration of key investment performance cycles and events throughout the year leveraging technology.


• Coordinate workflows for our Investment and Performance Committee, executive Investment Review, Board meetings and Portfolio Progress Meetings with fund managers.


• Use our systems to track portfolio requirements across all investments, such as checklists and follow-up actions, and elevate where needed.


• Over time, project manage discrete parts of our governance and investment calendar.

Team Operations

• Produce management information to support team and resource planning.


• Support recruitment and onboarding so every new joiner has a consistent, high quality experience.


• Manage diaries for the Chief Investment Officers and help senior colleagues arrange complex internal and external meetings, leveraging technology.


• Organise team meetings, away days and travel.


• Manage incoming email and telephone enquiries, responding or routing to colleagues as needed.


• Maintain the Investment Group’s relationship information in Salesforce CRM, Notion and our intranet.


• Coordinate the Investment Group's learning resources, training schedule and external bookings.

Across BSC

• Work with support colleagues across BSC to share best practice and provide cover as required.


• Participate in at least one ‘BSC Citizenship’ activity, helping to make BSC a great place to work. This could be helping to organise our summer or winter social, joining the Staff Council or helping with health and safety

Change and projects (around 30%)

Investment systems and ways of working

• Help develop and roll out project management systems and tools for the team, working with colleagues across BSC.


• Support the adoption of new technology, including AI, across the Investment Group, helping colleagues use it well and identifying where it can improve how we work.


• Help map and improve investment processes, spotting where things can be simpler or faster.


• Project manage our twice-yearly Foundations of Social Investment Programme for internal and external participants, building knowledge and networks across the sector.

What you will bring:

Qualifications & Experience

Essential:

• Project management or administrative support in a busy, varied role, balancing competing priorities.


• Supporting committees, including collating papers and liaising with members.


• Working as part of a team and building relationships with stakeholders at all levels.


• Actively engaging with technology to improve efficiency and quality, including the use of AI.

Desirable:

• Working in financial services, charities or social enterprises, or a clear interest in social impact.


• Using platforms such as Salesforce CRM, Slack and Notion.

Skills, Abilities and Attributes

• Highly organised, prioritises effectively and takes ownership of tasks.


• Accurate, with close attention to detail.


• Structured and efficient in managing processes and solving problems.


• Clear, confident communicator in writing and in person.


• Collaborative, building strong working relationships internally and externally.


• Proactive and enthusiastic, spotting ways to do things better.


• Good judgement, discretion and integrity.


• Curious, keen to learn and thrives in a varied role.

Embody Better Society Capital core values:

• We do hard things that matter

  Our mission is ambitious and multi-faceted. We believe significant change at scale is possible and it's our job to help deliver it.



• We bridge worlds

  Our cross-sector position and the unique breadth of capabilities within our team give us the ability to collaborate and co-create both within our organisation and with partners.



• We grow with purpose

  The context we operate in constantly evolves. To deliver our mission, we need to grow and adapt alongside it.

Don't meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Closing Date:

Wednesday 18th November – 23:59pm

Interviews

Initial Screening Calls will be held 26th & 27th November

Round 1 interviews will be held w/c 30th November

Round 2 interviews will be held w/c 7th December

We are a Disability Confident Committed employer. Disabled applicants who meet the essential criteria will be considered for an initial screening interview. When application numbers are high and we are unable to interview everyone who meets the minimum criteria, we will prioritise those who best meet the essential requirements of the role.

We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch with the People & Talent team.

Other Terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. We envision that for this role, the successful candidate will be required to spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview.

Right to work: Candidates need to have the existing right to work in the UK and for the duration of employment as we are unable to provide work visa sponsorship

Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities)

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you.