People & Talent Manager (12-month FTC)

Better Society Capital Limited; Greater London; Hybrid; GBP 55,000 - 85,000; Full time

Job summary

Better Society Capital Limited is seeking a People & Talent Manager for a 12-month FTC hybrid role based in London, EC1Y, with homeworking options. The post reports to the Managing Director and Head of People & Talent and leads a team of four.

You will steer HR operations, policies, ER, resourcing, and development activities while embedding new values and supporting the FCA regulatory framework. You will collaborate with senior leadership to modernise the HR function, implement an

Qualifications

• Proven track record as a HR Generalist.
• Experience using HR information systems and data to inform decisions.
• Knowledge of employment legislation and best practice.
• Experience leading and motivating a team for high performance.
• Some experience with or interest in applying AI in HR workflows.

Responsibilities

• Oversee HR Operations and HRIS reporting for executive committee and planning.
• Maintain records on eligibility to work and immigration compliance.
• Ensure monthly payroll accuracy and benefits offering alignment.
• Manage employee relations, policies, and ER practice guidance for managers.
• Plan inclusive talent acquisition strategy and support onboarding and recruitment processes.
• Lead talent development cycles and performance management activities.
• Coordinate general management duties and internal communications within P&T.

Skills

Interpersonal skills

Stakeholder management

Change management

Data-driven decisions

AI in HR

Time management

Attention to detail

Education

CIPD Level 5 or above

Tools

HRIS

Job description

Job Title: People & Talent Manager (12-month FTC)

Reports to: Managing Director, Head of People and Talent

Direct Reports: Four

Contract: Full-time, 12-month FTC

Location: Hybrid - London, EC1Y and homeworking

Right to work: Candidates need to have the existing right to work in the UK and for the duration of employment as we are unable to provide work visa sponsorship

Closing Date: Sunday 08 November - 23:59pm

The Opportunity

BSC is seeking a People & Talent Manager to join us on a 12-month basis as we undergo a period of transformation within the People & Talent function.

This is a fast-paced, hands on and varied role, with the opportunity to get involved across a number of workstreams and make a genuine difference when partnering with the business. You’ll work closely with our teams as we onboard our first Chief People Officer and make the People & Talent function best in class as BSC continues along a journey of growth and impact. The job description below includes a number of one-off cycles and fixed projects for the team over the next year.

As a member of the wider BSC team, you will have the opportunity to learn about the social impact investment sector by attending our next Foundations in Social Impact Investment course, attending social sector events, visiting the social enterprises and charities that we invest in, attending our fun and engaging company and group-wide away days and more.

What you will do:

HR Operations:

• Be familiar with and identify improvements with our HRIS overseeing input and management of the systems.
• Manage reporting from our HRIS and ensure that it is presented to our Executive Committee as well as for business planning and to track against people-related KPIs. Make use of AI reporting tools available.
• To take responsibility for the management of information related to the legal status of employees and their eligibility to work and be a Level 1 user for UK Visas & Immigration service
• Identify and support new ways of working and continuous improvement within People and Talent to ensure a high performing, professional and consistent service to BSC.
• Work with the Payroll & Benefits Officer to ensure that monthly payroll is accurate with changes tracked.
• Work with the Payroll & Benefits Officer to ensure that our benefits offering is up to date and represents good value for BSC.
• Ensure that BSC remains compliant with IR35 legislation and that consultant and secondment contracts are kept up to date.
• Work with the Managing Director, Head of People & Talent in embedding our new values and behaviours across everything we do, including our processes, policies and people
• Ensure that FCA regulations as pertains to employees are followed and recorded and that annual reporting is completed diligently and in good time
• Keep track of and approve invoices on our ‘Basecone’ Finance system

Employee Relations and Policies:

• To advise managers and employees on best ER practices ensuring that advice given complies with good employment practice, employment legislation and BSC’s policies.
• Manage (rare) complex employee relations issues such as disciplinaries, grievance, performance management and sickness absence, including sensitive and appropriate updates to relevant senior management with the support of the MD, Head of People & Talent.
• Ensure HR policies are written in a way that is transparent and accessible to all staff, and that line managers are trained to support in how to use them, building people management across BSC.
• Maintain knowledge of legal requirements for employers, and suggest updates needed to remain compliant for policies, contracts of employment and the Employee Handbook.
• Research, develop and propose policy updates, new policies and or updating procedures/guidance to support a growing and evolving organisation ensuring all policies are compliant with current employment law. Maintain the Employee Handbook when policy changes are made.
• Partner with line managers and senior management to ensure consistent application of practices and procedures where appropriate.
• Be the key contact for all things related to all kinds of family leave, coaching managers through best practice and ensuring employees are up to date and supported before, during and after any period of leave.

Resourcing and Recruitment:

• Plan an inclusive talent acquisition strategy,enabling BSC to attract the right talent for the organisation.
• Work with the Talent Acquisition & Development Officer to ensure recruitment campaigns are managed effectively, including comprehensive recruitment briefs, managing third party supplier relationships and assisting hiring managers with all aspects of the recruitment process.
• Work with the whole team on embedding a new ATS and recruitment process (predicted launch: January 2027), ensuring the organisation is prepared for the change.
• Support the P&T Administration Lead in our onboarding processes ensuring they are compliant and meet our FCA requirements. Consult with our Compliance Manager to ensure we meet the relevant regulatory requirements.
• Oversee the onboarding and offboarding processes, ensuring new and departing staff have a positive experience
• Working with the Finance team, ensure that budgeting on recruitment is adhered to and that roles have been properly signed off

Talent Development:

• Work with the MD, Head of People & Talent to execute all operational elements of our annual Pay & Promotion cycle, including but not limited to record keeping and reporting, tracking against budget, ensuring EDI considerations are taken into account at every stage of the process and supporting on communications and coaching line managers for difficult conversations.
• Design, manage and roll out performance development and objective setting cycles, including coaching managers.
• Support the Managing Director, Head of People & Talent in people change and growth as we seek to roll out AI initiatives and transformation in BSC

General Management Duties:

• Support wider P&T Core team on projects and initiatives
• Working with the Senior Employee Engagement Officer and Internal Communications Director on internal communications
• Work with the MD, Head of People and Talent to ensure our People Strategy continues to reflect the talent needs of BSC
• Work with other parts of BSC when they are developing new ideas, practices or processes that touch on all things ‘people’
• Ensure EDI best practice is built into all we do within the People and Talent team
• Lead and develop four direct reports, including supporting them on their own planned projects and initiatives
• Act as a point of continuity for the People & Talent team, picking up day-to-day queries and priorities when needed.
• Participate in at least one ‘BSC Citizenship’ activity, helping to make BSC a great place to work. Examples of this include but are not limited to: helping to organise our summer or winter social, joining the Staff Council or helping with health and safety

Qualifications & Experience

• Proven track record as a HR Generalist
• Experience of using HR Information Systems and data to develop reports and business cases to inform business decisions
• Management of ER Processes
• Knowledge of employment legislation and best practice
• Experience of leading and motivating a team for high performance
• Knowledge of how to utilise people data to help leaders make decisions
• Understanding of and interest in the importance of equality, diversity and inclusion to enable organisations to thrive
• An interest in the work of impact investment, not for profit or charitable sectors
• Experience of or an interest in the application of AI in the HR space
• Experience in talent management and talent development across multiple discipline areas and levels including leadership positions
• Some experience of financial services regulatory compliance
• CIPD qualifications at Level 5 or above

Skills, Abilities and Attributes:

• Fantastic interpersonal skills and a confident communicator both verbally and written
• Comfortable with ambiguity and change, seeking to take a proactive response in a changing environment
• An ability to manage several senior stakeholders with competing demands
• A willingness to learn and solve problems and work proactively with minimal supervision
• Co-ordination, planning and organisation skills with the ability to prioritise tasks and adapt to new and changing priorities
• Strong work and personal ethic who has pride in what you do
• Excellent attention to detail and time management and organisational skills
• A basic understanding of how to use AI and embed AI into HR workflows

Embody Better Society Capital core values:

We do hard things that matter Our mission is ambitious and multi-faceted. We believe significant change at scale is possible and it's our job to help deliver it.

We bridge worlds Our cross-sector position and the unique breadth of capabilities within our team give us the ability to collaborate and co-create both within our organisation and with partners.

We grow with purpose The context we operate in constantly evolves. To deliver our mission, we need to grow and adapt alongside it.