Project Manager – Tech Delivery & Customer Success

Apex Elite; Bracknell; On-site; GBP 55,000 - 90,000; Full time

Job summary

Apex Elite in Bracknell is seeking several Project Managers of different seniority levels to drive the successful delivery of multiple projects. You will collaborate with the sales team to manage client relationships and deliver a cost-effective, customer-centric experience that ensures high customer satisfaction.

Your responsibilities include initiating projects, controlling scope, time and budget, maintaining documentation, and developing test plans aligned with customer requirements.

Qualifications

• Bachelor's degree in STEM required or equivalent.
• Strong project management experience in technology, preferably SaaS and CX.
• Proven ability to manage projects end-to-end within deadlines.
• Experience with SDLC, cloud platforms and hardware/software development is beneficial.
• Excellent communication, organizational and interpersonal skills; creative problem-solving.

Responsibilities

• Initiate projects using the defined PM methodology with appropriate documentation and controls.
• Deliver projects on time, within budget, and to required quality standards; manage risk.
• Maintain high-quality project documentation and ensure customer expectations are met.
• Develop and implement test plans aligned with customer requirements; manage virtual teams as needed.
• Establish single point of contact for the customer; maintain ongoing communication and escalation paths.
• Support bids and tenders with project management input; monitor costs and forecasting.
• Implement project controls at initiation (risk, issues, change control); maintain reporting tools.

Skills

Project management

Client relationships

Communication

Team leadership

Stakeholder management

Education

Bachelor's degree in STEM

Job description

Apex Elite in Bracknell is seeking several Project Managers of different seniority levels to drive the successful delivery of multiple projects. You will collaborate with the sales team to manage client relationships and deliver a cost-effective, customer-centric experience that ensures high customer satisfaction.

Your responsibilities include initiating projects, controlling scope, time and budget, maintaining documentation, and developing test plans aligned with customer requirements.