Project Manager Revenues and Benefits

The Methodist Church in Britain; Portslade by Sea; Híbrido; GBP 32.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Local Government Pension Scheme

Generous annual leave

Hybrid working

Professional development

Wellbeing support

Employee benefits

Exposure to diverse services

Descripción de la vacante

Brighton and Hove City Council is seeking a 1-year fixed-term Project Manager in the Welfare, Revenues and Business Support service. The role focuses on transformation and improvement projects from concept through to implementation, with a hybrid working pattern and a 37-hour week.

You will lead multiple workstreams, develop business cases, manage risks and budgets, and engage with residents, staff and partners to deliver better services and outcomes for local communities.

Formación

• Proven delivery of complex projects through concept to implementation.
• Experience managing risks, issues and budgets with governance.
• Ability to plan business cases and implementation strategies.
• Strong stakeholder engagement and clear communication to diverse audiences.

Responsabilidades

• Lead several projects and workstreams, shaping delivery plans around residents, users and staff.
• Plan and manage business analysis, process reviews and service improvement with evidence and feedback.
• Develop project plans, business cases and implementation strategies for change.
• Manage project risks, issues and budgets with governance supporting decisions.

Conocimientos

Complex project delivery

Change management

Stakeholder engagement

Business analysis

Process improvement

Communication

Presentation skills

Equality & inclusion

Descripción del empleo

This 1-year fixed-term Project Manager post sits in the Welfare, Revenues and Business Support service at Brighton and Hove City Council. The work centres on running transformation and improvement projects from concept through to implementation, including business cases, process reviews and stakeholder engagement across a range of council services. The role covers a varied portfolio, with hybrid working offered where operationally appropriate and a 37-hour week. Fit turns on proven delivery of complex projects and process redesign, and the post carries a Basic DBS check.

What the job involves

• Lead several projects and workstreams at once, shaping delivery plans around the needs of residents, service users and staff
• Plan and manage business analysis, process reviews and service improvement, using evidence and customer feedback to remove barriers
• Develop project plans, business cases and implementation strategies that show how change will improve access and outcomes
• Manage project risks, issues and budgets, and maintain governance that supports transparent, evidence-led decisions
• Support organisational change and stakeholder engagement, involving colleagues, partners and residents
• Present findings and recommendations to senior leaders and project boards
• Identify chances to improve customer experience, efficiency, accessibility and performance through process redesign and digital innovation
• Review and adapt project approaches with teams and partners to support fairer outcomes

What’s required

Experience

• Successful delivery of complex projects, including contributing to change programmes or service improvement
• Managing project risks, issues, specialist resources, governance and decisions in a structured way

Skills & knowledge

• Strong business analysis and process improvement, including mapping, reviewing and redesigning services
• Ability to influence, challenge and build positive relationships with a wide range of stakeholders
• Strong communication and presentation skills, explaining complex information clearly to different audiences
• Practical commitment to equality, diversity and inclusion, using evidence and feedback to improve outcomes for different communities

Checks & eligibility

• Basic Disclosure Criminal Records Check

Nice to have

• Digital transformation or technology-enabled change
• Local government services, particularly revenues, benefits, welfare support, finance or customer services
• User-centred design, customer journey mapping or service redesign

What’s offered

• Membership of the Local Government Pension Scheme
• Generous annual leave entitlement
• Flexible and hybrid working where operationally appropriate
• Ongoing learning and development opportunities
• Wellbeing support
• A range of employee benefits
• Exposure to a wide range of council services, partners and stakeholders