Project Manager : Legacy ETRM Platform Sustainability ITIL Service Management

Eaglecliff Recruitment; Greater London; On-site; GBP 65,000 - 95,000; Full time

Job summary

Eaglecliff Ltd is partnering with a world-leading Energy Trading company to recruit an Operations Delivery Project Manager. The role focuses on delivering a sustainable, design-to-implementation program for the Legacy ETRM Platform, ensuring operational readiness and transition to BAU.

You will lead an international, multi-site project team, apply ITIL principles, manage risks and governance, and drive improvements in stability, resilience and service quality within a complex technology estate.

Qualifications

• Experience leading infrastructure operations and service management.
• Background in ITIL or similar governance.
• Ability to manage global, multi-site project teams.
• Strong written and verbal communication, presentation skills.

Responsibilities

• Lead end-to-end delivery of the legacy ETRM platform sustainability project.
• Coordinate with cross-site teams and stakeholders.
• Ensure governance, risk management and operational readiness.
• Drive service improvement and incident management.
• Transition project into business-as-usual support.

Skills

ITIL background

Service Delivery

Operational Resilience

Stakeholder Engagement

Communication Skills

Project Management

Microsoft 365

Azure

Tools

Microsoft 365

Azure

Job description

Exciting opportunity for an Operations Delivery Project Manager to join this world leading Energy Trading company.

Delivery-focused Project Manager to lead Legacy ETRM Platform Sustainability from design through implementation, operational readiness, stabilisation and transition into business-as-usual support.

The role is accountable for end-to-end project delivery, ensuring scope, plan, resources, dependencies, risks, governance and operational readiness are effectively managed and that the programme delivers measurable improvements to the stability, resilience and sustainability of the current platform.

Background:

Technology leader specialising in infrastructure operations, service management and operational transformation across complex multi-site and federated environments.

Experienced in leading infrastructure, operations and service teams across shared services and multi-entity organisations, improving operational maturity, resilience and service quality across enterprise technology estates.

Infrastructure Operations & Service Leadership:

• - Infrastructure and IT operations leadership across multi-site environments
• - Shared services and federated operating model environments
• - Technology separation, organisational change and operational transition environments
• - Service management, ITIL governance and operational maturity
• - Major incident leadership, escalation management and service recovery
• - Infrastructure modernisation and lifecycle management
• - Microsoft 365, Azure and enterprise platform operations
• - Supplier management, commercial oversight and service optimisation
• - Cyber security, resilience and operational continuity
• - CAB governance, change management and operational risk reduction
• - Stakeholder engagement, team leadership and service improvement

Role Summary:

Essentially this assignment encompasses aspects of Service Delivery and Operational Resilience so a background with ITIL or similar processes will be helpful.

This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age.

With a focus within Energy Trading, Oil & Gas, Financial Markets and Commodities, we offer a transparent Recruitment Service that has proven to be reliable and effective for over 40 years. We are ISO accredited and proud of our excellent TrustPilot Reviews. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing.