Platform Operations Manager

EDF Trading North America, LLC; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid working arrangements

Job summary

EDF Trading is seeking a senior Platform Operations leader to ensure the reliable, secure and cost-effective operation of core technology infrastructure. You will own the operational lifecycle across compute, storage, network, OS and data centre services, driving automation and IaC adoption.

Based in London with hybrid working, you will shape resilience, capacity planning and incident response for mission‑critical trading platforms, data platforms and AI workloads.

Qualifications

• Significant leadership experience managing enterprise infrastructure and operations teams.
• Ownership of large-scale infrastructure estates spanning cloud and traditional tech.
• Experience supporting mission-critical environments such as trading or financial services.
• Proven track record delivering automation and modernization programmes.

Responsibilities

• Lead Platform Operations for reliable, secure, cost-efficient core infrastructure.
• Own performance, availability, capacity and resilience across environments.
• Promote automation, IaC adoption and operational excellence.
• Drive infrastructure lifecycle: patching, hardware refresh, and vendor support.
• Ensure backup, DR and business continuity capabilities are designed and tested.
• Manage suppliers, contracts, licensing and Platform Operations budget.
• Coach and develop the operations team with a culture of ownership.

Skills

Leadership

Enterprise infrastructure

Cloud & on‑prem

Automation & IaC

Vendor management

Networking & security

Tools

Azure

Kubernetes

Citrix

Zscaler

Entra ID

Job description

When you join EDF Trading, you’ll become part of a diverse international team of experts who challenge conventional ideas, test new approaches, and think outside the box.

Energy markets evolve rapidly, so our team needs to remain agile, flexible, and ready to spot opportunities across all the markets we trade in power, gas, LNG, LPG, oil, and environmental products.

EDF Group and our customers all over the world trust that their assets are managed by us in the most effective and efficient manner and are protected through expert risk management. Trading for over 20 years, it’s experience that makes us leaders in the field. Energy is what we do.

Become part of the team and you will be offered a great range of benefits, which include (location dependent) hybrid working, a personal pension plan, private medical and dental insurance, bi-annual health assessments, corporate gym memberships, an electric car lease programme, childcare vouchers, a cycle-to-work scheme, season ticket loans, volunteering opportunities, and much more.

Gender balance and inclusion are very high on the agenda at EDF Trading, so you will become part of an ever-diversifying family of around 750 colleagues based in London, Paris, Singapore, and Houston. Regular social and networking events, both physical and virtual, will ensure that you always feel connected to your colleagues and the business.

Who are we? We are EDF Trading, part of the EDF Group - a world leader in low-carbon, sustainable electricity generation.

Join us, make a difference, and help shape the future of energy.

Job Description:

Department

Information Technology

Position Purpose

Lead the Platform Operations function responsible for the reliable, secure and cost-effective operation of EDF Trading's core technology infrastructure.

The role owns the operational lifecycle of compute, virtualisation, storage, backup, network services, operating systems, data centre infrastructure and core platform services. It is accountable for ensuring infrastructure services meet availability, performance, resilience and cybersecurity requirements while supporting the firm's engineering, trading, data and corporate technology platforms.

The position drives automation, infrastructure-as-code adoption, operational simplification and technology lifecycle management, enabling Platform Engineering to provide stable foundations for application delivery, data platforms, AI workloads and business-critical services.

Main Responsibilities

• Lead the Platform Operations team responsible for compute, virtualisation, storage, backup, network services, operating systems, patch management and core infrastructure platforms.
• Own operational performance, availability, capacity and resilience of infrastructure services across on-premise, co-located and cloud-hosted environments.
• Establish infrastructure standards, operational procedures and engineering practices that promote automation, repeatability and operational excellence.
• Drive adoption of Infrastructure-as-Code, configuration management and infrastructure automation, reducing manual effort and operational risk.
• Manage infrastructure lifecycle, including hardware refresh, vendor supportability, patching and vulnerability remediation.
• Ensure robust backup, recovery, disaster recovery and business continuity capabilities are designed, tested and maintained.
• Own infrastructure operational readiness, monitoring, capacity management and service reporting.
• Lead infrastructure-related major incidents, ensuring rapid recovery and implementation of long-term corrective actions.
• Manage supplier relationships for infrastructure technologies, data centres, connectivity providers and managed service partners.
• Establish cost transparency and optimisation initiatives across infrastructure services without compromising resilience or service quality.
• Collaborate closely with the other IT teams to provide integrated platform services.
• Build and develop a highly capable operational engineering function with a culture of ownership, automation and continuous improvement.
• Develop and maintain resilience, disaster recovery and business continuity capabilities.
• Manage third-party suppliers, contracts, licensing and the Platform Operations budget.
• Build team capability through coaching, knowledge sharing, succession planning and continuous learning.

Experience Required

• Significant leadership experience managing enterprise infrastructure and operations teams within a complex, business-critical environment.
• Demonstrable ownership of large-scale infrastructure estates spanning cloud, private cloud and traditional infrastructure technologies.
• Experience supporting highly available trading, financial services or other mission-critical environments.
• Proven track record delivering infrastructure modernisation, automation and operational transformation programmes.
• Experience managing operational risk, resilience testing, incident management and disaster recovery activities.
• Strong supplier-management experience including major technology vendors, cloud providers and outsourced service partners.

Technical Requirements

• Knowledge of Windows and Linux server platforms (both physical and virtual), including lifecycle, patching, hardening and operational support considerations.
• Experience with enterprise storage, backup and recovery services, supporting resilience, data protection and disaster recovery objectives.
• Strong network infrastructure capability, including Cisco technologies, secure connectivity, segmentation, routing, switching and monitoring.
• Understanding of Entra ID and identity services, including authentication, access control and hybrid identity integration.
• Advanced Azure knowledge, including hybrid integration with on-premise platforms, identity, networking, resilience and operational management.
• Knowledge of Kubernetes and container platforms used to support scalable and automated application delivery.
• Knowledge of Zscaler or equivalent cloud security platforms supporting secure connectivity, zero trust access and internet protection.
• Good understanding of IT security controls and tooling across vulnerability management, access control, monitoring, endpoint protection and incident response.
• Practical experience with Infrastructure as Code and configuration management, supporting automation, consistency, version control and controlled change.
• Familiarity with Citrix and end-user computing platforms supporting secure access and resilient desktop services.

Person Specification

• Proven ability to lead, develop and motivate technical teams, setting clear expectations while building capability, accountability and a strong service culture.
• Sound judgement and structured problem-solving in complex operational environments.
• Excellent communication skills with the ability to influence technical and non-technical stakeholders.
• Calm, disciplined prioritisation under pressure, particularly during incidents or competing delivery demands.
• Business-aligned strategic thinking, connecting infrastructure choices to resilience, security, cost and service outcomes.
• Continuous improvement mindset, with a practical interest in automation, standardisation and emerging technologies.

Hours of Work:

8.30am – 5.30pm / 40 hours per week, Monday to Friday