Project Manager-Insurance

Arthur J. Gallagher & Co. (AJG); London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Project Manager to join their Change Team. In this role, you will lead diverse change initiatives, focusing on regulatory compliance and operational excellence. You'll collaborate with key stakeholders, manage project timelines, and ensure successful delivery of solutions across multiple business areas. This position offers the chance to work in a hybrid model, with opportunities to engage with senior executives and shape the future of the organization. If you're passionate about driving change and making a significant impact, this is the perfect opportunity for you.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance up to 10x salary

Income protection

Health cash plan or Private medical insurance

Three paid volunteering days

Employee Stock Purchase plan

Discounted gym membership

Season ticket loan

Emergency back-up family care

Qualifications

• Experience in full life cycle project management and leading medium-complexity projects.
• Strong understanding of insurance products and regulatory principles.

Responsibilities

• Drive project delivery and support solutions for process and system changes.
• Manage project objectives, timelines, and stakeholder relationships.

Skills

Project Management

Stakeholder Engagement

Risk Management

Communication Skills

Problem Solving

Negotiation Skills

Education

Degree in Business or related field

Tools

MS Office (Excel, Word, PowerPoint, Visio)

Job description

Introduction

Gallagher isn't just a company; it's a global community driven by shared values and an unyielding commitment to excellence. With over 52,000 passionate professionals, we are the architects of the future, designing customized solutions to protect businesses and fuel their extraordinary growth. As a member of our team, you'll experience empowerment, creativity, and the exhilarating journey of making a real difference in the lives of our clients. Join us and become part of a story that transforms aspirations into reality.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

This is an exciting opportunity to join a growing team leading a diverse range of change initiatives supporting strategic priorities including regulatory compliance, efficiencies, operational excellence and Operational Resilience. The successful candidate will be given the autonomy to enable them to take responsibility for shaping and delivering solutions across the Pen UK businesses, will be challenged by the diversity of the Trading Divisions and Pen Executive Committee/COO functions in a top Insurance MGA business and will have the opportunity to build an effective network, including with senior executives. The initial focus will be to drive forward projects within the regulatory and risk change portfolio, working closely with the Programme Manager, Business Analyst(s) and Business Leads/Sponsors.

Initiatives and priorities are constantly evolving; therefore, the successful applicant will need to have a focussed intellect and aptitude to be able to understand the overall strategy as well as the detail. They also need to be able to optimise their engagement with busy senior stakeholders by flexing and adapting their communication style to meet the needs of different stakeholder groups.

We offer a hybrid working model at Pen Underwriting and you will be expected to be in our London office a minimum of two days per week.

How you'll make an impact

As a Project Manager within the Change Team, you will drive project delivery, help support/develop solutions and introduce changes to processes and systems, where required, ensuring that they can be embedded into our businesses in a controlled way.

• Working with key Business stakeholders across multiple geographies in order to clarify project objectives, outputs, and timescale, quality and cost criteria; building sustainable relationships to enable the achievement of project objectives.
• Managing the inception and initiation of projects in accordance with the Change Management Framework, defining project approach, resource requirements and estimating project delivery timelines and cost.
• Defining and agreeing project scope, deliverables, timescale, quality, cost and benefits to ensure the business case can be articulated, understood and agreed.
• Defining, establishing and managing the project structure, roles and teams to ensure efficient and effective project delivery.
• Planning, managing, monitoring and reporting on the work of (sometimes disparate) project teams to deliver the outputs to the agreed timescale, quality and cost criteria.
• Producing RAID logs and managing mitigation activities, including ongoing risk assessment.
• Providing leadership, direction and coaching to the project team and to other colleagues where appropriate.
• Working with the Technology team and/or external application vendors to include their costs, activities and deliverables within the overall project scope and approach, providing challenge and support to ensure technology related outcomes are achieved.
• Creating both high level and detailed documents, using a mixture of pictorial and written means (within PowerPoint / Word) in order to effectively communicate with the project team, peers and stakeholders (including Executives and senior managers).
• Actively keep abreast of industry practices and contribute in a tangible way to maintaining a high performing Change Delivery Team and Change Community.

About You

• Excellent knowledge of general insurance (London Market / Lloyd’s and Industry) products and services, and in particular a detailed understanding of legal / regulatory / risk principles and practices relating to the insurance industry.
• Demonstrable full life cycle project management experience, along with experience of leading medium-complex, scale, and time-bound projects.
• Proven experience of managing multiple concurrent projects, including projects in the regulatory domain.
• Provides support to leadership in times of ambiguity and evolving business needs with the desire to solve problems coupled with a positive ‘can-do’ attitude.
• Confidently builds and sustains a key relationship network at different levels.
• Excellent interpersonal skills, including listening, verbal and written communication with the ability to communicate effectively at all levels, including Executives and senior level management coupled with the ability to motivate others through good people management skills.
• Experience of working in matrix teams across multiple locations, including with third party suppliers.
• Ability to negotiate, persuade and influence business decisions across stakeholder groups.
• Ability to respond confidently to conflicts and manage situations positively, proactively escalating issues.
• Proficient knowledge of business analysis preferred.
• Proficient knowledge of MS Office software including Visio, Excel, Word, PowerPoint.
• Eligible to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.

Other benefits include:

• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax effective, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
• Emergency back-up family care.
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail]. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.