Project Manager - Business Change

Oliver James; City Of London; Hybrid; GBP 77,000 - 94,000; Full time

Job summary

Oliver James is recruiting a Project Manager to join a busy Business Change function in a London Market insurer. The role is hybrid, based in London, with responsibility for a portfolio of business change initiatives across underwriting, operations and IT teams.

You will own end-to-end delivery, develop and govern plans, manage risks and dependencies, and report progress to senior stakeholders. Experience in the Lloyd's market is essential.

Qualifications

• End-to-end delivery experience in business change projects.
• London Market insurance sector knowledge and Lloyd's market familiarity.
• Strong governance, planning and reporting capabilities.

Responsibilities

• Lead end-to-end delivery of multiple business change projects.
• Develop and maintain robust project plans with scope, timelines, budgets, risks and dependencies.
• Collaborate with senior stakeholders across underwriting, operations, IT and business units.
• Facilitate workshops, gather requirements and translate into delivery plans.
• Maintain governance including RAID logs and progress reporting.
• Coordinate cross-functional teams and third-party suppliers.
• Oversee UAT, implementation, business readiness and BAU transition.
• Monitor outcomes and drive benefits realisation.

Skills

Project management

Stakeholder management

Governance

Risk management

Cross-functional delivery

Hybrid delivery

Job description

Project Manager (Business Change)

Insurance

London (Hybrid)

Up to £85,000

We are recruiting on behalf of a leading London Market insurance business seeking an experienced Project Manager to join its Business Change function.

This is an excellent opportunity for an established Project Manager with strong London Market experience to take ownership of a varied portfolio of business change initiatives, working closely with senior stakeholders and teams across the organisation.

The successful individual will be responsible for driving projects from initial definition through to implementation, ensuring effective governance, stakeholder engagement and successful delivery against agreed objectives.

The Role

• Lead the end-to-end delivery of multiple business change projects across the organisation.

• Develop and maintain robust project plans, managing scope, timelines, budgets, risks and dependencies.

• Work closely with senior stakeholders across underwriting, operations, IT and wider business functions.

• Facilitate workshops, gather requirements and translate business needs into clear delivery plans.

• Maintain effective project governance, including RAID logs, progress reporting and stakeholder updates.

• Coordinate multidisciplinary teams and third-party suppliers to ensure successful project delivery.

• Oversee UAT, implementation, business readiness and transition into business-as-usual operations.

• Monitor project outcomes and benefits realisation, identifying opportunities for continuous improvement.

Requirements

• Proven experience delivering end-to-end business change projects within the London Market insurance sector.

• Strong understanding of the Lloyd's market and the wider insurance lifecycle.

• Demonstrable experience managing multiple projects and competing priorities.

• Excellent stakeholder management and communication skills, with the confidence to engage at senior levels.

• Strong knowledge of project governance, planning, risk management and reporting.

• Experience working across business and technology teams, coordinating complex delivery requirements.

• Experience of Agile, Waterfall or hybrid project delivery methodologies.

• A proactive approach, with the ability to work autonomously and adapt to changing business priorities.

This is an opportunity to join an established London Market business at an interesting time in its development, taking ownership of a diverse portfolio of projects and working closely with senior stakeholders across the organisation.