Project Manager

The TJX Companies, Inc.; Watford; On-site; GBP 60,000 - 90,000; Full time

Job summary

TJX Europe is seeking a Project Manager within the IT Service Delivery Management area. The role focuses on leading complex IT projects, including New Store Openings and technology refreshes, with cross-functional collaboration across Store Operations, Construction, Product, and Engineering.

You will drive planning, prioritization, and execution while ensuring on-time delivery within scope and budget. A growth-oriented, collaborative culture supports career advancement and work-life balance.

Qualifications

• Extensive experience delivering IT projects and programs.
• Strong ability to manage stakeholders across multiple business units.
• Proven track record in cross-functional collaboration in a matrix environment.
• Demonstrated adaptability and Agile mindset for fast-paced priorities.

Responsibilities

• Lead complex, high-visibility IT projects from initiation to delivery.
• Coordinate with cross-functional teams, executives, and business stakeholders.
• Facilitate steering committee meetings and report project status to senior leadership.
• Mentor project teams and drive maturity in project management practices.
• Manage risks, issues, dependencies, and third-party vendors.

Skills

Project management

Stakeholder management

Interpersonal communication

Matrix environment

Agile / adaptable

Independent worker

Retail store experience

Education

SAFe Lean Portfolio Manager Certification

Tools

Microsoft Office Suite

Visio

PowerPoint

Jira

Confluence

Job description

TJX Europe

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Role: Project Manager

Area: I.T Service Delivery Management

Closing Date: Friday 11th September 2026

About TJX:

TJX is a Fortune 100 company that operates off-price retailers of apparel and home fashions. At TJX, we strive to build a workplace where our Associates' contributions are welcomed and are embedded in our purpose to provide excellent value to our customers every day. We take a long-term view of your career.

We have a high-performance culture that rewards Associates with career growth opportunities, preferred assignments, and upward career advancement. We take well-being very seriously and are committed to offering a great work-life balance for all our Associates.

What you will discover:

• Inclusive culture and career growth opportunities
• A truly Global IT Organization that collaborates across North America, Europe, Asia and Australia
• Challenging, collaborative, and team-based environment

What we do

The EU Project Operation team are responsible for delivering technology solutions to drive growth, enable efficiency, and improve customer experience at the front line in our stores.

We innovate globally across all TJX banners to ensure all new and existing technology is deployed in our European stores to a very high standard. Our commitment is to lead the way, empowering our team to drive efficiencies, grow skills, and deliver great solutions.

We are expanding our organizational footprint and need your help to accomplish our vision! You will have a real opportunity to be a part of driving over $50B in annual revenue and make our stores a destination that our customers love.

What will you do:

The Project Manager is responsible for leading complex, high-visibility projects from initiation through execution and delivery, this will be for New Store Openings and Technology refreshes. This role partners closely with cross-functional teams, executives, and Business stakeholders to ensure projects are delivered on time, within scope, and within budget.

The Project Manager also plays a key role in driving process improvement, mentoring project team members, and advancing project management maturity across the organization. You will collaborate closely across delivery, product and engineering functions, working alongside Store Operations and Construction partners and integrating into their established flow of work to support planning, prioritization, execution, and cross-team coordination.

You will be accountable for delivering value to the business and stakeholders. The following are examples of typical Project Manager activities:

• Manage Business expectations for project engagement, time commitments, and delivery timeline
• Ensure timely and accurate communication with leadership and key stakeholders
• Proven capability in building, managing, and maintaining project plans and schedules
• Facilitate Steering Committee meetings and reports project status to Senior Leadership
• Demonstrate a growth mindset and actively seek opportunities to drive efficiency across the Project Management function
• Support the teams and remove impediments and track dependencies
• Creation and management of risk and issue log. Identify and mitigate project risks early, elevate as needed
• Managing our third party vendors.
• Drive resolution of issues that impact timeline, scope, or budget
• Foster a culture of accountability, transparency, and continuous improvement

Minimum Qualifications

• Extensive number of years experience within project management
• Strong interpersonal and communication skills, especially the ability to communicate technical concepts to business users and to communicate business needs to the technical teams
• Demonstrated ability at building strong relations with all levels in the organization and various business units
• Proven success working in a highly collaborative, matrix environment, with a track record of accomplishments with measurable business impact
• Adaptable and Agile can conform to shifting priorities, demands and timelines and make project adjustments to effectively prioritize and execute tasks in fast-paced environment
• Ability to work both independently and collaboratively in a team environment
• Experience of working within or with our retail stores

Preferred Qualifications

• Certified SAFe® Lean Portfolio Manager
• Basic knowledge of SPI, PCI, PII and Sarbanes Oxley (SOX) requirements
• Proficiency in Microsoft Office Suite including Visio, PowerPoint, Jira, Confluence and presentation tools
• Experience with retail im