Project Manager

Cuttsy Ltd.; United Kingdom; Hybrid; GBP 48,000 - 64,000; Full time

Benefits offered by this job

No silly hours policy

Climate Positive Workforce

Job summary

Cuttsy+Cuttsy, an award‑winning healthcare communications agency, seeks a confident Project Manager to lead complex, high‑value projects from initiation to delivery. You will act as the main day‑to‑day client contact, coordinate internal teams and suppliers, manage timelines and budgets, and ensure high-quality outcomes aligned with patient and healthcare needs.

The role emphasizes collaboration across Creative, Content and Strategy, plus strong communication skills and a proactive,

Qualifications

• 18+ months of project or account management experience in healthcare communications
• Clear and confident verbal and written communication
• Good financial understanding and confidence managing project budgets
• Teamwork oriented with the ability to multitask and build relationships
• Solution focused and proactive in a fast-paced environment
• Life science degree or equivalent scientific understanding or project management qualification desirable

Responsibilities

• Manage individual projects from initiation through to completion
• Act as the main day-to-day client contact for allocated projects, ensuring smooth communication and coordination
• Run client and internal project meetings, ensuring clear actions and follow-up
• Develop project timelines, monitor milestones, and communicate any changes to stakeholders
• Coordinate internal teams and suppliers to ensure aligned and efficient delivery
• Proactively identify and manage project challenges, resolving issues in a timely manner
• Collaborate closely with Creative, Content, and Strategy to ensure seamless execution of projects
• Ensure completion of quality review processes across projects
• Ensure regular project debriefs are conducted
• Manage project budgets, ensuring accuracy in forecasting, invoicing, and reconciliations
• Identify scope changes early, work with relevant client service team members to manage financials effectively and align with company goals
• Escalate financial risks where appropriate
• Mentor team members and foster a culture of collaboration and accountability
• Help create a positive and supportive team atmosphere by staying upbeat, working collaboratively, and encouraging a culture of respect and open communication
• This role requires a life science background or equivalent understanding and a project management qualification is desirable

Skills

Project management

Client communication

Budget management

Team collaboration

Problem solving

Life science background

Education

Life science degree

PM qualification desirable

Job description

Are you a confident and experienced Project Manager ready to take on complex, high-value projects? If so, we want to hear from you!

Reporting to

Senior Project Manager

About us

Cuttsy+Cuttsy is an award-winning, employee-owned healthcare communications agency, with our founders still actively involved. We are dedicated to delivering meaningful, innovative solutions that make a genuine difference to people’s lives – whether that’s through patient engagement, clinical trial support, or healthcare communications. Collaboration, sustainability, and a strong focus on people are at the heart of everything we do.

We are proud to hold the Investors in People Platinum accreditation and to have been recognised as a top 10 award winner of Campaign’s Best Places to Work 2024. Our unique culture combines flexibility and trust, with a commitment to looking after our team. From promoting personal development to prioritising wellbeing, we strive to ensure our people feel valued, supported, and empowered.

At Cuttsy+Cuttsy, we don’t just work together – we succeed together, delivering impactful results for clients and making a real difference to patients and healthcare professionals worldwide.

As we enter an exciting new chapter, with ambitious plans to grow over the next two to three years, we are looking for a Project Manager to join our team.

What you’ll be working on

Our work is varied and grounded in real patient and healthcare needs. You might be:

• Delivering clinical trial recruitment and retention campaigns that help patients understand, engage, and stay involved in studies
• Creating patient and HCP materials that make complex information clear and easy to understand
• Managing digital and print communications, from websites and animations to leaflets and toolkits
• Supporting disease awareness campaigns that address real gaps in understanding and engagement
• Working on projects shaped by patient insight, co-creation, and audience needs

A big part of our work is making information easier to understand. We focus on clarity, accessibility, and health literacy, helping people make informed choices about their health.

About the role

As a Project Manager, you will be responsible for managing the delivery of projects across our clinical trial engagement and healthcare communications portfolio.

Your work will directly support patients, healthcare professionals and clinical research, so you’ll need a strong eye for detail and a good understanding of audience needs.

You will act as the main day-to-day client contact for allocated projects, ensuring smooth communication and coordination. You will run client and internal project meetings, maintain clear documentation and ensure agreed actions are progressed.

You will coordinate internal teams and suppliers to ensure projects are delivered on time, within approved scope and budget, and to a high standard. You will be solution-focused and proactive, identifying risks early, resolving challenges efficiently and maintaining control throughout the project lifecycle.

Key responsibilities

Project management

• Manage individual projects from initiation through to completion
• Act as the main day-to-day client contact for allocated projects, ensuring smooth communication and coordination
• Run client and internal project meetings, ensuring clear actions and follow-up
• Develop project timelines, monitor milestones, and communicate any changes to stakeholders
• Coordinate internal teams and suppliers to ensure aligned and efficient delivery
• Proactively identify and manage project challenges, resolving issues in a timely manner
• Collaborate closely with Creative, Content, and Strategy to ensure seamless execution of projects
• Ensure completion of quality review processes across projects
• Ensure regular project debriefs are conducted
• Manage project budgets, ensuring accuracy in forecasting, invoicing, and reconciliations
• Identify scope changes early, work with relevant client service team members to manage financials effectively and align with company goals
• Escalate financial risks where appropriate

Team collaboration

• Mentor team members and foster a culture of collaboration and accountability
• Help create a positive and supportive team atmosphere by staying upbeat, working collaboratively, and encouraging a culture of respect and open communication

Key skills and experience

• 18+ months of project or account management experience, particularly in healthcare communications agency
• Clear and confident verbal and written communication
• Good financial understanding and confidence managing project budgets
• Teamwork oriented with an ability to multitask and adapt while building relationships at all levels
• Solution focused and proactive in a fast-paced environment
• Life science degree or equivalent scientific understanding or project management qualification desirable

Essential attributes

You’ll be organised, dependable, and confident managing projects independently.

You’ll remain calm under pressure and take a proactive approach to problem solving.

You’ll build strong relationships across teams and communicate clearly. You’ll take pride in delivering work that is accurate, clear, and meets the needs of the audience.

You will contribute positively to a collaborative and accountable delivery environment, upholding the company’s values, vision, and culture.

This job description serves to illustrate the scope and responsibilities of the role and is not intended to be an exhaustive list of duties. You may be expected to perform other job-related tasks as necessitated by the development of the role and the development of the business. It does not form part of your employment contract and may be reviewed.

This is a hybrid role and applicants must have the right to work and be based in the UK.

We believe in living the value and culture of our company and very much promote a healthy work-life balance for all the team. The following benefits contribute to this:

We believe that what’s important is not when and where we work, but how and what we achieve, so talk to us about what you are looking for

• ‘No silly hours’ policy:
• Guidance against working too many hours in the week — something which is usually against the marketing agency norm
• Climate Positive Workforce:
• Each month we donate through Ecologi to offset the carbon we produce in both our personal and professional lives
• Stay ahead of the conversation

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