As a Project Manager, you will oversee the day-to-day management of key customer accounts, maintaining strong relationships and leading a project team. Your expertise will ensure the successful execution of projects from start to finish, meeting deadlines, staying within budget and delivering exceptional results.
Responsibilities
- Client Management: Act as the main client contact, ensuring KPIs are met and satisfaction remains high.
- Risk & Change Control: Manage project risks and scope changes, including SoWs and change control processes.
- Cost Control: Review P&L and manage costs to drive profitability.
- Billing & Invoicing: Ensure accurate and timely client billing and invoicing.
- Reporting: Create and present project reports for review meetings and stakeholders.
- Team Leadership: Lead and support a project team through 1:1s, mentoring, and training opportunities.
- Issue Escalation: Handle on-site escalations, providing quick and effective solutions.
- Project Coordination: Oversee multiple projects and teams to ensure smooth delivery.
- Field Resource Management: Build strong relationships with field teams and support forecasting needs.
- Stakeholder Collaboration: Work closely with internal and external stakeholders for aligned project execution.
Qualifications
- Project Experience: Proven ability in leading physical complex projects, with a strong focus on delivering results on time and within budget.
- Industry Experience: Experience in the hospitality or retail sector is desirable (desirable not essential).
- Leadership: Skilled in mentoring and coaching junior team members, managing office‑based and remote teams.
- Budget Management: Proven ability to manage budgets and control costs across projects.
- Tech‑Savvy: Proficient with project management tools and MS Office.
- Customer Focused: Strong record of delivering client‑focused solutions and building relationships.
- Network Knowledge: Familiar with network infrastructure, data, power, and Wi‑Fi (desirable not essential).
- Travel Willingness: Holds a full UK license and willing to travel, including overnight stays.
Location & Salary
Milton Keynes | Monday to Friday
Up to £40,000 + Car Allowance (£400 per month)
Company Bonus + Private Medical
Benefits
- Bonus Scheme & Pension Contributions
- Cycle to Work Scheme
- Seasonal health perks like free flu jabs and eye tests
- Private Medical Insurance with 24/7 digital GP access
- Tech Payment Scheme in partnership with Currys
- Brilliant Discounts on high street, restaurants, and travel
- Fresh Fruit Delivery every week, plus breakfast and lunch on site
- 25 days holiday, increasing to 28 days after 3 years service plus all UK bank holidays off
- Modern Offices with pool table, ping pong, and pub garden for summer BBQ
- On‑Site Treats: daily coffee van and ice cream van on sunny days
- Recognition & Rewards: Star of the Month, Team Hug, spontaneous shout‑outs
- Team Socials: parties, charity fundraisers
- Employee Assistance Programme (EAP) with 24/7 confidential support
- Career Development: ongoing professional development and clear internal progression routes
- Holiday Trading: buy extra holiday anytime through the year