eir business talent are seeking applications for a Project Manager with experience in the hospitality sector, this is a permanent position with our client in London. Position is hybrid with 2 days per week onsite. Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.
Requirements:
- Minimum five years in hospitality technology or an adjacent multi-site consumer environment
- At least one full property management system implementation delivered end-to-end on a cloud-native platform — configuration, integration, testing, training and go-live
- Demonstrable integration architecture experience: has personally specified, tested and troubleshot API-based integrations between multiple systems, and can explain where data ownership sits and why
- Has run or materially contributed to a structured vendor evaluation or RFP process with a defensible scoring methodology
- Vendor and contract management — comfortable negotiating service levels and commercial terms directly with suppliers
- Genuine project and programme discipline — able to run multiple vendor workstreams simultaneously against hard, immovable opening dates
- Able to translate operational requirements from department heads into system configuration and integration specifications, and to translate technical trade-offs back to ownership in plain language
- UK-based with the right to work in the UK, and able to be in London a few days per week
Highly desirable:
- Pre-opening or new-build hotel technology experience — commissioning a stack before opening is a strong differentiator
- Mews experience specifically, or experience with another modern cloud property management system in a multi-property configuration
- Membership, subscription or club management platform experience — tiered memberships, class scheduling, freeze and pause, joint or spousal accounts, direct debit billing. Relevant platforms include Trybe, Xplor Mariana Tek, Mindbody, Book4Time, Fisikal and Journey
- Multi-outlet F&B technology — point of sale, kitchen display, table reservations and property management system posting. Relevant platforms include Lightspeed, Toast, Oracle Simphony, Agilysys, SevenRooms and OpenTable
- Guest experience and messaging platform experience — Duve, HiJiffy, Canary, Oaky or similar
- Finance systems integration exposure — property management system to finance middleware to general ledger. Sage Intacct, M3 or comparable
- Vendor-side background at a hospitality technology provider — Mews, Oracle Hospitality, Shiji, Duetto, Agilysys or similar — now seeking an in-house operator role
- Acquisition due diligence experience, having assessed an incumbent technology estate as part of an investment process
- European market exposure beyond the UK
Ref: EBT8290
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