Project Manager

Captivate Group; Greater London; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Hybrid working

Hybrid workdays Mon & Fri from home

Healthcare

Lifecycle of events

Sabbatical

Job summary

Seen Presents in London is seeking a Project Manager for Experiential Events to lead small projects end-to-end and support larger programs. The role blends office days with in-person event work, delivering on briefs while coordinating with designers, suppliers and clients.

You will manage budgets, schedules and on-site delivery, ensuring client satisfaction and project profitability. A fast-paced agency environment and hands-on collaboration are essential.

Qualifications

• Proven ability to manage multiple projects from brief to delivery.
• Strong communication with clients via email and meetings.
• Experience in budgeting and cost control across projects.

Responsibilities

• Manage small scale projects autonomously from brief to delivery.
• Assist in larger projects and manage deadlines.
• Coordinate with clients, suppliers and internal teams.
• Provide on-site support for events and installations.

Skills

Communication skills

Budget management

Client management

Organisation

Mac literacy

Tools

Microsoft Word

Excel

Outlook

Job description

Job title: Project Manager, Experiential Events

Contract Type: Permanent

Location: Shoreditch, London

Hybrid/Remote: WFH Monday & Friday. In the office Tuesday-Thursday

Salary: £35,000 per annum

About Us

Seen Presents is an experiential events agency driven by understanding human emotion and culture. We create online and offline authentic connected live experiences to drive brand resonance and understanding for consumer-focused lifestyle and entertainment brands.

We want you to feel:

• Inspired – a creative environment and cultural stimulus
• Empowered – you have the opportunity to shape the way the agency grows
• Challenged – we’ll push you to deliver against your potential
• Encouraged – we’ll support your development and growth

We are driven by our values of:

• Determined – we are committed
• Dependable – we are accountable
• Genuine – we are human first
• Conscious – we are considered

Key Responsibilities

Project management

• Manage small scale projects autonomously from start to finish from brief through to delivery, constantly prioritizing and staying on top of all aspects of the project
• Assisting in the project management of larger scale projects
• Ability to manage own and set deadlines
• Communicate confidently with clients over email on set tasks and assist in meetings pro-actively
• Support on-site management for events, installations and de-rigs taking on specific assigned roles
• Ensures standard agency policies and procedures are kept throughout the account
• Managing the projects of multiple clients, assisting on up to 5 projects simultaneously, all at varying stages of design, production or installation
• Good understanding of the creative design process and a strong knowledge of production techniques, suppliers and materials (including reading technical drawings)
• Supporting on client calls and ensuring all parties are kept up to date with project progress and status
• Good understanding of various event projects and the different processes and procedures involved ie live stream, festival, party, summit, conference, pop-up
• Working with the design and production teams, external suppliers, contractors and freelancers to ensure that deadlines are achieved, and the client brief is met
• Effective and efficient use of key project documentation such as critical paths, budgets, production schedules, status reports, agendas
• Confident on-site support for events, installations and de-rigs. Including management of 3rd party suppliers/ event staff

Client Management

• Help in building and maintaining a positive relationship with clients and ensuring they receive the best possible service, and that positive feedback is consistently received
• Manage and maintain accounts for pillar clients, with a strategic approach to client retention
• Creation of detailed and accurate contact reports to help manage clients and tasks effectively

Commercial Accumen

• Effectively communicates relevant project finance information to superiors
• Manages the costs effectively across all projects ensuring you stick to budget and improving on GP where possible
• Able to build accurate budgets which consider all aspects of a project
• Effectively and diligently tracks project GP creating reports and creating contingency plans
• Managing external and supplier and freelance invoices including reconciling to specific set budget pots

Team Development & Communication

• Able to work as part of a team taking on set tasks and receiving feedback to ensure growth and development
• Demonstrating excellent communication skills when liaising with clients, suppliers and internally; ability to communicate clearly and concisely in person, over the phone and via email, demonstrating diplomacy and good negotiation skills
• Proactively provide accurate project status updates and contact reports (where applicable) for line manager and the wider team (e.g. weekly status reports, creative status updates and contact reports following client/third party meetings/calls)
• Solution focused with a positive outlook; ability to juggle a number of projects simultaneously, resourceful, highly organised and a good team player
• Assistance with managing more junior members of the team (PA and intern level), setting tasks and ensure quality is maintained

Key Skills

• Demonstrates excellent communication skills when liaising with clients, suppliers and internally; has the ability to communicate clearly and concisely in person, over the phone and via email, demonstrating diplomacy and good negotiation skills
• Possesses high attention to detail
• Passionate, self-motivated with the ability to show initiative, willing to immerse themselves in the brands they work with
• Energetic, self-motivated, consistently proactive and showing initiative; able to manage their own time well
• Mac literate in Microsoft Word, Excel, Outlook
• A consistently calm and patient approach, able to remain organised and positive when dealing with multiple requests

Experience required:

• An experienced Project Manager with previous experience assisting to deliver projects up to value of 500k
• Proven client / supplier management, budget creation & management through to onsite delivery.
• Previous experience in a fast-paced agency desirable.

Benefits

• Salary reflective of your experience and in line with internal benchmarks
• Hybrid working, working from our Shoreditch HQ on Tuesdays, Wednesdays and Thursdays and from home on Mondays and Fridays.
• Work hours: Monday to Thursday, 9:00am - 5:30pm. Friday’s 09:00-5pm (non-contractual perk of 4.30pm finish on Fridays
• Summer Fridays - early finish on Fridays in August
• 24 days of annual leave, increasing to 25 after one year and 26 after two years of service
• 3 emergency days a year
• Sabbatical every five years of service
• Private healthcare cover and life insurance
• Cycle to work scheme and annual season ticket loan available
• Regular team and company socials

and more!

At Presents, we are committed to providing an inclusive environment where everyone feels seen, heard and celebrated. We welcome applications from everyone. If you are invited to an interview, please let us know if there are any reasonable adjustments we can make to best accommodate your needs.