Project Director

Captivate Group; Greater London; Hybrid; GBP 68,000 - 83,000; Full time

Benefits offered by this job

Hybrid working

Private healthcare

Life insurance

Cycle to work scheme

Season ticket loan

Sabbatical

Annual leave increase

Team socials

Job summary

Seen Presents, part of the Captivate Group, is seeking a Project Director in London to lead live events, manage multi-project delivery, and drive strategic client outcomes. The role combines hands-on project leadership with budget oversight and team development across a hybrid model.

You will report to the Head Of Live and supervise a Project team, balancing in-office and remote work while shaping agency growth through strategic planning and client collaboration.

Qualifications

• Excellent communication skills across clients, suppliers and internal teams.
• Experience in line managing and mentoring a team.
• Self-motivated, proactive, able to take initiative and manage time effectively.

Responsibilities

• Understand the vision and support delivery goals with Head of Live and Client Services Director.
• Attend business strategy meetings and input into marketing and training plans.
• Lead pitch documents, research, strategy write-ups and contingency procedures.
• Oversee multiple projects, budgets, schedules and team documentation with accountability.
• Maintain client relationships and ensure a positive working environment.

Skills

Communication

People management

Initiative

Time management

Mac literacy

Tools

G Suite/Microsoft Office

Excel

Outlook

Job description

Job title: Project Director

Contract Type: Permanent

Location: Shoreditch, London

Reporting into: Head Of Live

Line managing: Project Team Members

Hybrid/Remote: WFH Monday & Friday. In the office Tuesday-Thursday

Salary: £75,000 per annum

About us

Seen Presents is an experiential events agency driven by understanding human emotion and culture. We create online and offline authentic connected live experiences to drive brand resonance and understanding for consumer focused lifestyle and entertainment brands.

We are part of Captivate Group and within this we have three sister agencies; Seen Connects, Seen Studios and Stir.

We want you to feel:

• Inspired – a creative environment and cultural stimulus
• Empowered – you have the opportunity to shape the way the agency grows
• Challenged – we’ll push you to deliver against your potential
• Encouraged – we’ll support your development and growth

We are driven by our values of:

• Determined – we are committed
• Dependable – we are accountable
• Genuine – we are human first
• Conscious – we are considered

We are looking for a London based Project Director who can bring experience and qualities to enhance our already talented team working efficiently across multiple projects.

Key Responsibilities

Strategy

• Work closely with the Head of Live and Client Services Director to understand the vision and direction of the business and support through client relationship and delivery goals
• Attend business strategy meetings
• Support recruitment for new roles across the business
• Input into wider business goals and planning including marketing, training, social presence, insights and research

Project Management

• Project management – faultless project management of large-scale projects to include budget creation, critical paths, status documents, production schedules
• Documentation – creation of detailed and methodical budgets, project plans, team plans, schedules without assistance including being able to suggest new documents and streamlined ways of working for clients and team members
• Management – impeccable management of multiple projects within one timeframe including flawlessly managing your own whilst advising on more junior members of staff’s projects and project documentation
• Creative – confidently able to own and collaborate on pitch documents including facilitating research, strategy write ups, team plans, contingency procedures, ways of working and considerations
• Presentations – confident in leading on creative pitching and confident in leading client and team meetings with clear agendas and action points
• Communication – able to communicate effectively across the board from the team to suppliers and clients to senior management
• Relationships – able to cultivate positive relationships across the team, suppliers and clients to ensure productive ways of working and positive working environments
• Pro-active – able to come armed with solutions and suggestions and lead the way when it comes to pro-actively solving problems, outlining tasks and delegating
• Accountability – able to navigate difficult conversations with ease and strategically brainstorm solutions

Financial Acumen and Account Management

• Full visibility over the team’s annual calendar of works and resource for full scope with ability to forecast and plan ahead
• Effectively communicate relevant account information to superiors
• Being the main point of contact for all account briefings attending F2F briefings and delegating where appropriate
• Oversees team’s financial accountability including project estimating’s, budgets, reconciles and invoicing
• Owner of pipeline forecast and broad financial picture for relevant accounts
• Manage and maintain accounts for pillar clients, with a strategic approach to client retention
• Has awareness of longer-term account requirements and proactively initiates projects and account opportunities.
• Inputs into new business plans for accounts and account development alongside MD
• Proactively manages GP across all projects ensuring reports are up to date and targets are being met

Team Development & Communication

• Passion and talent for leading and mentoring a team including Senior Project Manager, Project Managers, Junior PMs and Project Coordinators. Including individual career development for line reports
• Coordinate internal training and learning presentations
• Proactive support on team recruitment alongside Global Project & Production Director
• Ensure internal processes reflect agency culture and values and are appropriately executed by all project managers
• Support Head of Live on team growth development and success planning

Key Skills

• Demonstrates excellent communication skills when liaising with clients, suppliers and internally; has the ability to communicate clearly and concisely in person, over the phone and via email, demonstrating diplomacy and good negotiation skills
• Experience in line managing and mentoring a team
• Passionate, self-motivated with the ability to show initiative, willing to immerse themselves in the brands they work with
• Energetic, self-motivated, consistently proactive and showing initiative; able to manage their own time well
• Mac literate in G suite, Microsoft Word, Excel, Outlook
• A consistently calm and patient approach, able to remain organised and positive when dealing with multiple requests
• Exceptionally organized and able to manage multiple work streams simultaneously

The Interview Process

1. If you are shortlisted, we will invite you to join a 30 minute virtual call for us to get to know you better and for us to tell you more about the role and agency, and answer any initial questions.
2. If we think you’d be a great fit, we will then invite you to do a task relevant to the role you’ve applied for, which we wouldn't expect to take more than one hour.

A final decision will be made following this.

Benefits

• Salary reflective of your experience and in line with internal benchmarks
• Hybrid working, working from our Shoreditch HQ on Tuesdays, Wednesdays and Thursdays and from home on Mondays and Fridays.
• Core Hours of Work: Monday to Thursday, 9:00am - 5:30pm. Friday’s 09:00-5pm (non-contractual perk of 4.30pm finish on Fridays) with the flexibility to start anytime between 08:00 - 10:00 and finish between 17:00 - 19:00.
• Summer Fridays- early finish on Fridays inAugust
• 24 days of annual leave, increasing to 25 after one year and 26 after two years of service
• 3 emergency days a year
• Sabbatical every five years of service
• Private healthcare cover and life insurance
• Cycle to work scheme and annual season ticket loan available
• Regular team and company socials

and more!

At Presents, we are committed to providing an inclusive environment where everyone feels seen, heard and celebrated. We welcome applications from everyone. If you are invited to an interview, please let us know if there are any reasonable adjustments we can make to best accommodate your needs.