Project Manager

Henley Executive; Cardiff; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Enhanced benefits

Job summary

Henley Executive in Cardiff is seeking a Project Manager to own projects from initiation to delivery, ensuring governance and clear communication throughout the journey.

You will coordinate internal and customer projects, balancing structured methods with a dynamic, customer-focused environment. This is an office-based role with a growing technology services provider offering enhanced benefits and career growth.

Qualifications

• Proven project management experience in IT services or MSP environments.
• Strong organisational skills and attention to detail.
• Excellent communication and stakeholder management.
• Ability to manage multiple priorities and governance.

Responsibilities

• Coordinate multiple customer and internal projects from initiation to delivery.
• Work with Service Delivery, Service Transition, Technical and Commercial teams.
• Manage governance, reporting, risks, and escalations.
• Maintain clear communication with customers and internal teams.

Job description

Project Manager

Cardiff

Up to £45,000 + Enhanced Benefits

Are you an organised, detail-oriented Project Manager looking to join a fast-growing technology services business? We are seeking a driven individual to take ownership of projects from initiation through to successful delivery, ensuring customers experience a seamless implementation journey while maintaining the highest standards of governance and communication.

This is an exciting opportunity to join a well-established provider of IT, communications, cloud, security, and managed business solutions, supporting organisations across the UK.

The Role

As Project Manager, you will be responsible for coordinating multiple customer and internal projects, ensuring all stakeholders remain aligned and informed throughout the project lifecycle.

Key responsibilities include:

• Managing projects from initiation through to completion, ensuring milestones, actions, and deliverables are achieved.
• Working closely with Service Delivery, Service Transition, Technical, and Commercial teams to ensure successful project outcomes.
• Coordinating internal resources and third-party suppliers to maintain project momentum and delivery schedules.
• Managing project governance, documentation, reporting, risks, and escalations.
• Building strong relationships with customers and acting as a key point of contact throughout project delivery.
• Ensuring smooth handover of completed projects into operational support and managed services.
• Balancing structured project methodologies with the pace of a dynamic, customer-focused business.

What We're Looking For

• Proven project management experience within an MSP, IT services, telecommunications, cloud services, managed print, or related technology environment.
• Strong organisational skills and exceptional attention to detail.
• Excellent communication and stakeholder management abilities.
• Experience working with technical, service, commercial, and customer-facing teams.
• A proactive and adaptable approach with the ability to manage competing priorities.
• Strong understanding of project governance, reporting, and documentation.
• Experience delivering multiple projects simultaneously while maintaining quality and customer satisfaction.

Why Join Us?

• Salary of up to £45,000
• Enhanced benefits package.
• Opportunity to work with a growing and ambitious technology services provider.
• Collaborative and supportive team environment.
• Exposure to a broad range of customer projects across IT, cloud, communications, and managed services.
• Genuine opportunity for professional growth and development.

Additional Information

This is an office-based role in Cardiff. Applicants should clearly state their current location on their CV or application. Candidates considering relocation are welcome to apply but should include both their current location and intended relocation area.

The recruitment process is moving quickly, and applications from candidates available to interview at short notice are particularly welcomed.