Project Manager

Jones and Palmer; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Jones and Palmer is seeking a Senior Project Manager to lead communications projects across various channels. The role involves strategic planning, managing client relationships, and delivering on time and within budget. Candidates should have agency experience and strong leadership skills, offering opportunities to work on impactful projects in a vibrant collaborative environment.

Benefits

34 days holiday

Regular wellbeing sessions

Flexible approach to work-life balance

Opportunities for training and mentoring

Qualifications

• Minimum 3 years' agency-side experience in project or account management.
• Proven ability to manage digital campaigns and social media.
• Experience in brand and employee engagement contexts.

Responsibilities

• Oversee the full lifecycle of high-value digital and print projects.
• Ensure outstanding client service and timely delivery.
• Collaborate with teams across creative and digital initiatives.

Skills

Communication

Interpersonal skills

Organizational

Strategic thinking

Education

Project management qualification (Prince2, Agile)

Tools

Asana

Trello

Monday.com

Umbraco

Job description

1 month ago Be among the first 25 applicants

This range is provided by Jones and Palmer. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Jones and Palmer

Responsible for ensuring we have the best, most curious talent at our agency, delivering unique, meaningful, human centric storytelling on behalf of…

About Jones and Palmer Limited:

At Jones and Palmer, we bring corporate narratives to life. For over a century, we’ve been helping our clients tell their stories—stories that build trust, spark engagement, and support long-term decision-making. Today, we’re more than just a corporate reporting agency. We’re growing into a leading provider of corporate reputation services, from brand development to employee engagement and digital campaigns.

We are a collaborative, passionate, and people-focused agency based in Birmingham’s vibrant Jewellery Quarter. We work with publicly listed and private companies—often global in reach—who are looking to communicate meaningfully with stakeholders across digital, print, and experiential channels.

The Role: Senior Project Manager

As a Senior Project Manager, you will lead the planning and execution of complex communication projects across print, digital, and campaign touchpoints. You'll play a key leadership role in shaping how we deliver multi-channel solutions—from digital campaigns and websites to sustainability storytelling and internal engagement initiatives.

This is a strategic and client-facing role requiring a blend of agency experience, digital expertise, and team leadership. You’ll be the bridge between our internal specialists and external clients, ensuring work is delivered on time, on budget, and beyond expectations.

Key Responsibilities

• Oversee the full lifecycle of high-value digital, print and brand projects, ensuring exceptional outcomes aligned with client needs.
• Take ownership of timelines, budgets, resource allocation, and risk management for a diverse project portfolio.
• Serve as a strategic partner to clients, helping translate their business objectives into effective communication solutions.
• Ensure outstanding client service, proactively identifying opportunities to add value.

Agency Workflow & Coordination

• Collaborate with design, digital, strategy and content teams to define project scopes, establish workflows, and manage priorities.
• Guide the planning and delivery of digital campaigns, social media activation, and brand rollouts.
• Lead by example, supporting junior project managers and encouraging collaboration across disciplines.
• Contribute to a culture of continuous improvement and creative excellence.

Strategic Contribution

• Actively contribute to the evolution of our delivery capabilities as we expand our corporate reputation services.
• Provide insights and feedback to refine our offer around digital campaigns, brand storytelling, and employee engagement.

Skills & Attributes

• Minimum 3 years' agency-side experience in project or account management roles.
• Proven ability to manage digital campaigns and social media delivery in a commercial setting.
• Comfortable leading multi-disciplinary teams across creative, development, and content workflows.
• Highly organised with strong financial and timeline control.
• Exceptional communication and interpersonal skills, with the ability to lead client meetings confidently.
• A working knowledge of digital tools (e.g. Umbraco, CMS platforms), and project management software (e.g. ERP, Asana, Trello, Monday.com).
• A proactive mindset, keen to solve problems and think strategically.
• Experience working in brand, employee engagement, or ESG/sustainability communication contexts.
• Qualification in project management (e.g. Prince2, Agile, or equivalent experience).
• Familiarity with Microsoft and Google Workspace tools.

Why Join Us?

• Make an Impact: Work on meaningful, high-profile projects that help businesses communicate with purpose and authenticity.
• Grow Your Career: We support your ongoing development through training, mentoring and the opportunity to lead on significant accounts and initiatives.
• Flexible, Hybrid Working: Split your time between our spacious Birmingham office, remote working, and client locations.
• Supportive Culture: We pride ourselves on our collaborative, people-first culture. You’ll join a team that celebrates curiosity, creativity, and inclusion.
• Wellbeing Focused: Enjoy 34 days holiday (including bank holidays), regular wellbeing session, mental health resources, and a flexible approach to work-life balance.
• Sustainable Thinking: Our work and operations are guided by a commitment to sustainability and ethical practice — inside the agency and beyond.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Project Management, and Administrative

• Industries

  Public Relations and Communications Services, Technology, Information and Media, and Financial Services

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