Project Executive Client Services · Head Office

EMJ; London; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

EMJ is seeking a Project Executive to join their Client Services team. The role focuses on managing diverse client projects, ensuring smooth execution and strong client relationships. Candidates should be proactive, organized, and passionate about making a positive impact in healthcare.

Benefits

Bupa medical cashback after probation

Aviva private medical insurance after one year

25 days of holiday plus additional days for service

Free breakfast and fresh fruit

1.5-hour gym lunch

Buddy program for new starters

Confidential support through medical plans

Qualifications

• Enthusiastic and eager to learn.
• Great at building relationships and communicating.
• Well-organised and motivated.

Responsibilities

• Lead client project delivery from start to finish.
• Become a trusted advisor for clients.
• Collaborate across teams to ensure timelines are met.

Skills

Project Management

Relationship Building

Problem Solving

Communication

Organizational Skills

Job description

EMJ is looking for a Project Executive to join our growing Client Services team.

Are you a superstar at keeping projects on track, building amazing client relationships, and juggling multiple tasks with ease? Do you thrive in a fast-paced environment and love the idea of travelling across Europe as part of your job? If you’re nodding along, then we’ve got the perfect role for you!

As a Project Executive at EMJ, you’ll be at the heart of delivering a gold-medal experience for our clients. You’ll manage projects from booking to publication, ensuring everything runs smoothly and our clients are delighted every step of the way.

The key difference at EMJ? You’ll have lots of autonomy and get direct, hands-on experience with key clients on big accounts—access and opportunities like this don’t come around often, especially so early in your career!

What's in it for you:

• Enjoy Bupa medical cashback after passing probation and Aviva private medical insurance after one year, keeping you covered when it matters most.
• Start with 25 days of holiday, plus an extra day for each year of service (up to 30 days!).
• From our legendary Summer Ball to festive Christmas celebrations, we love bringing everyone together.
• Enjoy free breakfast and fresh fruit to keep you energized.
• Get the chance to attend amazing events in the Wembley box!
• Take advantage of a 1.5-hour gym lunch and join company clubs, including running, football, board games, and chess.
• Our buddy program for new starters ensures you feel at home from day one.
• Access confidential support through our medical plans because your well-being matters.

Who you are:

• Enthusiastic and eager to learn: You're proactive and excited to play a meaningful role within our Client Success team.
• Great at building relationships and communicating: You connect well with others and can share information clearly to understand and work with our Pharma partners.
• Well-organised and motivated: You're good at managing your tasks and enjoy taking initiative and responsibility for your work.
• Passionate about purpose: You're genuinely motivated by the opportunity to make a positive impact in healthcare
• Ready to contribute: You're keen to positively influence our clients' experience and share your ideas.

What you’ll do:

• Lead client project delivery: You'll take the lead on managing diverse client projects from start to finish, ensuring smooth execution and excellent results
• Become a trusted advisor: By deeply understanding client goals, you'll provide invaluable expert guidance and share best practices that help them reach their goal
• Collaborate across teams and stakeholders: to ensure projects are kept on track and delivered on time
• Report on results: You'll analyse project data to create clear and compelling reports that showcase the positive impact of your work for our clients.
• Solve problems: You'll use your problem-solving skills to navigate any obstacles and find creative solutions that ensure project success and client satisfaction.

Key Information

• Salary:£30,000 - £35,000
• Reports to:Victoria Nash, Customer Engagement Director
• Hours: 8.30am – 5pm, Mon-Fri
• Working pattern: Up to 2 days flexibility to work from home (FT in office during probation)
• Location: Moorgate, London

We offer a hybrid work environment, balancing office and remote work. To support your training and development during your initial three-month probation, this period will be fully office-based, five days a week. Following this, we anticipate a regular office presence of at least three days a week to maintain collaboration and team connection.

About EMJ

EMJ's purpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do and create Gold Medal Winners in the company.

At EMJ, we believe in…

• Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way.

• Making sure you look afteryour own...: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of.
• Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners.

Find out more about us and careers at EMJ.

Application process:

Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a telephone call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.

As part of your application, we ask you to complete a short video (max 1 minute). We know this is a time investment, and we truly appreciate it. Rest assured, we’ll be reviewing every video carefully. This is your chance to stand out and for us to get to know you better!